At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join The Malone, a family-owned hotel with a rich history and warm Irish hospitality.
- Benefits: Enjoy competitive pay, vacation time, and exclusive discounts for friends and family.
- Other info: Internal development opportunities and seasonal staff parties await you!
- Why this job: Be part of a supportive team where you can grow and thrive in the hospitality industry.
- Qualifications: Must have a positive attitude, strong English skills, and the ability to work under pressure.
The predicted salary is between 11 - 12 £ per hour.
The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel. We have opportunities for Food and Beverage Assistants to join our growing team on a part-time casual basis. Creating exceptional experiences is our goal, and we aim to empower our staff to fulfil this for every guest.
About The Role
- To adhere to the company’s health and safety policies.
- To serve and deliver food and drinks to customers.
- Excellent customer service.
- To ensure facilities hygiene standards are maintained.
- To promote and sell the hotel and its products with a friendly and helpful manner.
- To maintain a high standard of personal hygiene and appearance.
- To ensure effective communication with management and peers.
Benefits
As an award-winning, family-owned hotel, we offer our staff the chance to become “part of the family!” Your employee benefits will include:
- Internal growth and development opportunities.
- Pro-rated annual leave entitlement.
- Departmental incentives.
- Experience vouchers.
- Discounted friends and family rates.
- Seasonal staff parties.
Required Criteria
- Right to work and live in the UK.
- A high level of spoken English is essential.
- Highly responsible and reliable.
- A positive and friendly attitude.
- Ability to work well under pressure in a fast-paced environment.
Skills Needed
- Ability to Identify and Anticipate needs.
- Food Service Skills.
- Exceptional Customer Service Skills.
Company Culture
We are always looking for enthusiastic and talented individuals to join our team. As a family owned hotel, you’re not only part of the team, you’re part of the family. Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another. The Malone inspires its teams to live by the company’s core values:
- Treat people really well
- Openness, trust and understanding
- The highest standards
- Perseverance and enjoyment
- One step ahead
- Flexibility
Internal development and progression is key to our success, having been in business for 30 years.
Company Benefits
We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training. Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel:
- Vacation
- Paid time off
- Performance bonuses
- Retirement plan and/or pension
- Office perks
- Employee development programs
- Free parking
- Open office
- Competitive salary
- Preferential room rates
- Family and friends rates
- Long service recognition
- Progression opportunities
Salary £11.44 - £12.21 per hour
Food and Beverage Assistant in Belfast employer: The Malone Hotel
The Malone is an award-winning, family-owned hotel that prides itself on creating exceptional experiences for both guests and staff. With a strong commitment to employee growth and development, we offer a supportive work culture where you become part of the family, enjoy competitive benefits, and have opportunities for internal progression in a vibrant and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Belfast
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Malone. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent The Malone.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Food and Beverage Assistant in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude. Remember, we’re all about creating exceptional experiences for our guests!
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Assistant role. Highlight any relevant experience you have in customer service or food service skills. We love seeing how your background aligns with our values and the responsibilities of the job!
Keep It Professional:While we love a bit of personality, it’s important to keep your application professional. Make sure to proofread for any spelling or grammar mistakes, and ensure your format is clean and easy to read. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to explore more about The Malone and what makes us special!
How to prepare for a job interview at The Malone Hotel
✨Know the Company Inside Out
Before your interview, take some time to research The Malone. Understand its history, values, and what makes it unique. This will not only impress your interviewers but also help you align your answers with their culture and goals.
✨Showcase Your Customer Service Skills
As a Food and Beverage Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create memorable experiences will resonate well with the team.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain a high standard of personal hygiene and appearance. This reflects your understanding of the hospitality industry and shows that you take the role seriously.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and fast-paced environments. Think of scenarios where you had to identify and anticipate needs or resolve conflicts. Practising these responses will help you feel more confident during the interview.
