At a Glance
- Tasks: Support daily IT operations and maintain tech infrastructure for a dynamic organisation.
- Company: Join a mission-driven foundation focused on making a difference.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and innovation.
- Why this job: Be the tech hero who keeps everything running smoothly and supports a great cause.
- Qualifications: Experience in IT support and strong troubleshooting skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and organised IT Coordinator to support the organisation’s day‑to‑day technology operations, infrastructure, systems administration, security, and user support functions. The successful candidate will play a key role in maintaining reliable IT services, supporting staff productivity, and ensuring operational consistency across the business. This role requires a technically capable individual with strong troubleshooting skills, attention to detail, and the ability to manage multiple IT operational responsibilities in a fast‑paced environment.
Main Tasks Of Job
- Maintain and support the organisation’s IT infrastructure, including Microsoft 365 platforms, Odoo ERP Solution, on‑premises servers (site and storage) and connectivity.
- Provide day‑to‑day technical support for users, devices, software, and business applications.
- Manage user accounts, onboarding, offboarding, permissions, and access controls.
- Monitor system performance, security, and operational reliability across business environments.
- Maintain IT assets, hardware inventory, software licensing, and device lifecycle records.
- Coordinate with external vendors, service providers, and internal departments on IT‑related matters.
- Support cybersecurity practices, endpoint protection, backup processes, and compliance standards.
- Assist with cloud services, storage systems, website administration, and business platforms.
- Maintain technical documentation, operational procedures, and IT process records.
- Manage and prioritise support requests through the helpdesk system and escalates issues where required.
- Support ongoing IT improvements, infrastructure changes, and operational projects.
Essential Criteria
- Experience in IT support, systems administration, or infrastructure coordination roles.
- Strong understanding of Microsoft 365 environments, Windows administration, networking fundamentals, IT security best practices, and device and user management.
- Strong troubleshooting and analytical skills.
- Ability to create and maintain clear, accurate technical documentation and process guides.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non‑technical staff.
- Strong organisational skills and the ability to manage multiple priorities, meet deadlines, and work effectively across departments.
- Commitment to the charitable mission and values of The Mainstay Foundation.
Desirable Criteria
- Relevant Microsoft, networking, or cybersecurity certifications.
- Experience supporting cloud platforms and business applications including Microsoft platforms and Odoo ERP solutions.
- Exposure to infrastructure, storage, or backup administration.
- Experience working with vendors and third‑party service providers.
Key Attributes
- Organised and detail‑oriented.
- Strong communication skills.
- Proactive and dependable.
- Security‑conscious mindset.
- Strong problem‑solving abilities.
- Ability to work independently and collaboratively.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
IT Coordinator employer: The Mainstay Foundation - UK
At The Mainstay Foundation, we pride ourselves on being an exceptional employer that values innovation and collaboration in the IT sector. Our supportive work culture fosters professional growth through continuous learning opportunities and a commitment to our charitable mission, making it a fulfilling environment for IT Coordinators. Located in a vibrant community, we offer competitive benefits and a chance to make a meaningful impact while ensuring operational excellence across our technology landscape.
Contact Details:
The Mainstay Foundation - UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Coordinator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Mainstay Foundation - UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Mainstay Foundation - UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Mainstay Foundation - UK!
✨Direct Apply to The Mainstay Foundation - UK
Let's not forget to apply directly through the The Mainstay Foundation - UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Coordinator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Mainstay Foundation - UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Mainstay Foundation - UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Mainstay Foundation - UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
