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- Tasks: Support global branches, manage projects, and engage with members in a dynamic role.
- Company: Join a friendly membership organisation with a strong community focus.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact by supporting events and enhancing member experiences.
- Qualifications: Experience in membership organisations, project support, and strong communication skills.
- Other info: Collaborative culture with opportunities to attend events and network.
The predicted salary is between 36000 - 36000 £ per year.
Permanent
£36,000
Hybrid working – 2 days London office / 3 days home based
Are you a highly organised individual with strong stakeholder management skills and experience supporting projects, events, or committees?
This is an exciting opportunity to join a friendly, professional, and well-established membership organisation with a collaborative culture and a strong sense of community. Supporting a global network of over 100 branches, this is a varied role where you will work closely with volunteers, committees, and internal teams to drive engagement, support events, and contribute to key projects across the organisation.
Main Duties & Responsibilities
- Provide ongoing support to new and existing branches within a global network.
- Act as a key point of contact for branch committees, supporting day-to-day queries as well as longer-term initiatives.
- Lead and support branch-related projects, including planning, coordination, and tracking progress to ensure successful delivery.
- Act as Committee Secretary for key committees, including coordinating meetings, taking minutes, and tracking actions.
- Support branches with event promotion, programme development, and member communications.
- Assist in the development and launch of new Chapters and Branches, including guidance on business planning and setup.
- Maintain accurate branch records and data within the CRM system (Salesforce experience desirable).
- Support reporting and performance tracking of branch activity, contributing to dashboards and insights.
- Work closely with Marketing to support campaigns related to branch and member engagement.
- Collaborate with Membership, Marketing, and Events teams to align activity and improve overall member experience.
- Attend events, committee meetings, and networking functions as required.
- Ensure compliance with governance, policies, and procedures, including election protocols.
Experience Required
- Experience working within a membership organisation or supporting committees.
- Experience leading or supporting projects, with the ability to manage multiple priorities.
- Strong interpersonal skills and confidence engaging with a wide range of stakeholders, including at events.
- Excellent organisational and time management skills, with the ability to meet tight deadlines.
- Experience of working in a support role (e.g. team support, coordinator, PA/EA or similar).
- Competence in Microsoft Office, including Excel, and experience using databases/CRM systems.
- Experience in writing marketing copy or supporting email campaigns (desirable).
- Excellent written and verbal communication skills.
Membership & Branch Support Executive employer: The Maine Group
Contact Detail:
The Maine Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership & Branch Support Executive
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and community. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your stakeholder management skills! Think of examples from your past experiences where you've successfully engaged with different groups. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 3
Show off your organisational prowess! Prepare a few examples of how you've managed multiple projects or priorities in the past. This will highlight your ability to juggle tasks effectively, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Membership & Branch Support Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Membership & Branch Support Executive role. Highlight your experience in supporting projects and managing stakeholders, as this will show us you understand what we're looking for.
Show Off Your Organisational Skills: We love a highly organised individual! In your application, give examples of how you've successfully managed multiple priorities or led projects. This will help us see how you can contribute to our collaborative culture.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our community!
How to prepare for a job interview at The Maine Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Membership & Branch Support Executive role. Familiarise yourself with the key responsibilities and how your skills align with them. This will help you articulate your fit for the position and demonstrate your enthusiasm.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples of how you've successfully managed projects or events in the past. Be ready to discuss specific situations where your planning and coordination made a difference.
✨Engage with Stakeholders
Highlight your experience in stakeholder management during the interview. Share stories that illustrate your ability to communicate effectively with diverse groups, whether it’s volunteers, committees, or internal teams. This will show that you can thrive in a collaborative environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the organisation's culture, upcoming projects, or how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.