At a Glance
- Tasks: Provide essential support in a busy office environment, from front-of-house duties to team assistance.
- Company: Dynamic corporate setting with a focus on teamwork and professionalism.
- Benefits: Competitive pay of £25–£27 per hour for 3 days a week.
- Other info: Great opportunity for career growth in a professional environment.
- Why this job: Join a fast-paced team and make a real difference in daily operations.
- Qualifications: Experience in office support roles and strong communication skills required.
The predicted salary is between 27 - 27 £ per hour.
Location: Office-based
Hours: 9:00am–5:30pm, 3 days per week (in the office each day)
Pay: £25–£27 per hour
About the Role
We are looking for a highly reliable, proactive and personable Team Assistant / Office Assistant / Front of House professional to provide essential day-to-day support across the team. This is a varied, hands-on role suited to someone who enjoys being the extra pair of hands in a busy professional environment — covering front-of-house duties, general office administration, and ad hoc PA support for the wider team. The successful candidate will ideally have experience within financial services, though professional services or another corporate setting will also be considered. Above all, we are looking for someone dependable, organised, helpful and willing to go the extra mile.
Key Responsibilities
- Front of house & office support: Welcoming clients and visitors, managing calls, preparing and booking meeting rooms, keeping shared spaces stocked and presentable, and handling general office admin (supplies, printing, scanning).
- Team Assistant / PA support: Diary management, travel coordination, and ad hoc administrative support, including help with roadshows and team events.
- International team support: Liaising with colleagues in the US to coordinate meetings and communication between the UK and US teams.
About You
- Reliable, organised and service-oriented, with excellent attention to detail
- Professional and confident with clients, visitors and senior stakeholders
- Comfortable in a fast-paced corporate environment, flexible across a broad range of tasks
- A strong communicator, confident using standard Microsoft Office applications
Experience
- Previous experience in a Team Assistant, Office Assistant, Front of House, Reception or PA role
- Background in financial services, professional services or another corporate environment
Temporary Team Assistant / Office Assistant / Front of House in London employer: The Maine Group
Join a dynamic team in the heart of London as a Receptionist/Administrator, where you will enjoy a supportive work culture that values collaboration and professional growth. With competitive hourly rates and the opportunity to gain valuable experience in a bustling environment, this temporary role offers a unique chance to enhance your skills while working in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Team Assistant / Office Assistant / Front of House in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like The Maine Group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like The Maine Group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Temporary Team Assistant / Office Assistant / Front of House in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to The Maine Group.
How to prepare for a job interview at The Maine Group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in The Maine Group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services The Maine Group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
