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- Tasks: Lead practice excellence and enhance participant outcomes across diverse programmes.
- Company: Join the Mai-Wel Group, a trusted not-for-profit making a real difference in the community.
- Benefits: Hybrid role, supportive team culture, and opportunities for professional growth.
- Why this job: Make a meaningful impact on people's lives while developing your leadership skills.
- Qualifications: 5+ years in a senior practice role; strong communication and mentoring abilities required.
- Other info: Values-driven workplace focused on diversity, equity, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.
About the Role
Lead practice excellence and strengthen participant outcomes across all Mai-Wel programmes.
Responsibilities
- Provide guidance to service delivery teams and maintain a small shadow caseload to ensure practice remains contemporary and participant-centred.
- Observe, identify and refer participants with complex barriers to appropriate clinical, social and community supports.
- Work cross-functionally across all sites and programmes, collaborating with Allied Health, community networks, support coordinators, interpreters, housing services and legal supports.
- Promote and support the implementation of evidence-based interventions, including care plans.
- Mentor and supervise Practice Advisors, including reflective supervision and oversight of complex cases.
- Build the capability of regional teams in complex case management and participant needs.
- Provide advice, tools and resources aligned with Mai-Wel’s Community of Practice to uplift operational practice.
- Strengthen internal referral pathways and collaboration to enhance participant outcomes.
- Contribute to continuous improvement, quality assurance, consistent practice delivery and compliance.
- Maintain reporting, documentation and administrative requirements to a high standard.
Skills and Experiences
You are a strong practice leader with experience supporting people with complex needs, and you excel at developing others.
Requirements
- Minimum 5 years’ experience in a senior practice and/or supervisory role within human or social services (e.g., psychology, social work, youth work, mental health, disability, education, employment services).
- Experience assessing and supporting people with disability, psychosocial disability, trauma, abuse or non-vocational barriers.
- Ability to analyse information, make evidence-based decisions and deliver reports.
- Proven capability to coach, motivate and mentor staff.
- Strong communication skills, including negotiation and mediation.
- Excellent organisational skills, time management and the ability to work across multiple teams and locations.
- Competence in ICT systems, Microsoft Office and documentation standards.
Qualifications (one or more)
- Certificate IV or Diploma in Employment Services, Community Services, Disability, Mental Health, Youth Work, HR, Business or similar; or Tertiary qualification in Social Science, Social Work, Psychology, Behaviour Support, Mental Health, Human Services, Teaching, HR, Business, or related field.
Desirable
- Cultural awareness and the ability to work respectfully with diverse communities, including Aboriginal and Torres Strait Islander peoples.
- Understanding of trauma-informed practice and contemporary social/employment barriers.
Why Work for Mai-Wel?
- Hybrid role with travel across multiple sites.
- Opportunity to impact participant outcomes across the whole organisation.
- Supportive team, strong leadership and inclusive culture.
- Organisation committed to diversity, equity, inclusion and belonging.
- Values-driven workplace built on Respect, Integrity and Excellence.
How to Apply
Click Apply and upload your resume and a cover letter outlining how your experience aligns with the role. We will begin reviewing applications immediately, and interviews may commence before the closing date. Please note: This is for a 2026 Start.
Senior Practice Advisor employer: The Mai-Wel Group
Contact Detail:
The Mai-Wel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Practice Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. At StudySmarter, we believe that showing genuine interest in the organisation can set you apart from other candidates.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. We recommend focusing on behavioural questions, as they often come up in interviews for roles like Senior Practice Advisor.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar. And remember, apply through our website for the best chance at landing that position!
We think you need these skills to ace Senior Practice Advisor
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Senior Practice Advisor role. Highlight your relevant experience and how it aligns with Mai-Wel's mission. We want to see your passion for supporting people with complex needs!
Showcase Your Skills: In your resume, emphasise your strong practice leadership and mentoring abilities. We’re looking for someone who can coach and motivate others, so don’t hold back on sharing examples of your past successes!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so make sure your qualifications and experiences shine through without any fluff.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mai-Wel.
How to prepare for a job interview at The Mai-Wel Group
✨Know Your Stuff
Make sure you understand the core values and mission of Mai-Wel Group. Familiarise yourself with their programmes and how they support people with disabilities and those facing disadvantages. This will help you demonstrate your alignment with their goals during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in supporting individuals with complex needs. Be ready to discuss how you've mentored others and contributed to practice excellence, as this is crucial for the Senior Practice Advisor role.
✨Ask Insightful Questions
Think of thoughtful questions to ask your interviewers about their current challenges and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their mission effectively.
✨Demonstrate Collaboration Skills
Since the role involves working cross-functionally, be prepared to discuss your experience collaborating with various teams and stakeholders. Highlight any successful partnerships you've built and how they improved participant outcomes.
