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For Companies At a Glance
- Tasks: Build relationships and create pathways for community engagement and participation.
- Company: Mai-Wel Group, a trusted not-for-profit with 65 years of impact.
- Benefits: Purpose-driven role with autonomy, collaboration, and professional growth opportunities.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in community engagement and strong communication skills required.
- Other info: Inclusive workplace that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.
Description
At Mai-Wel Group, community engagement isn’t about turning up and handing out brochures. It’s about building trusted relationships, creating real pathways, and making sure connection turns into action, opportunity and impact.
We’re looking for a Community Engagement Specialist who thrives on being out in the community, understands how to open doors, and knows how to turn conversations into referrals, partnerships, sponsorship opportunities and increased participation across our services.
The Role
Reporting to the Senior Manager, Engagement, this role works across all Mai-Wel service streams including NDIS supports, employment services, education and training pathways, and social enterprise. You’ll plan and deliver targeted engagement activities, represent the organisation at events and forums, and work closely with internal teams to ensure engagement doesn’t stop at the conversation — it’s captured, followed up, and converted into outcomes. This is a role for someone who enjoys people and understands the importance of structure, systems and accountability.
What You’ll Be Doing
- Designing and delivering an annual Community and Stakeholder Engagement Plan aligned to organisational priorities
- Building strong relationships with referrers, employers, education providers, community organisations and government agencies
- Identifying and progressing partnership and sponsorship opportunities that support service growth
- Promoting clear referral pathways and working with internal teams to improve conversion from lead to intake
- Planning and delivering outreach activities, presentations and community events, including approvals, risk assessments and evaluation
- Accurately recording engagement activity in CRM systems and contributing to reporting and insights
- Representing Mai-Wel professionally and consistently in all community settings
- Ensuring engagement activities meet safeguarding, privacy, WHS and sector compliance requirements
Skills and Experiences
Essential
- Experience in community engagement, stakeholder engagement, business development or networking
- Strong communication skills and confidence presenting to diverse audiences
- Experience working with, or engaging, vulnerable cohorts (such as people with disability, young people or people experiencing disadvantage)
- Ability to work across multiple service streams and translate engagement into measurable outcomes
Highly regarded
- Tertiary qualifications in Business, Marketing, Community Engagement, Disability, Employment Services, Social Science, Education or a related field
- Experience using CRM systems and contributing to engagement or performance reporting
- Knowledge of compliance frameworks including NDIS Quality & Safeguards, child safe standards, privacy and WHS
Why join Mai-Wel?
- A purpose-driven role where your work directly strengthens community impact and service growth
- A collaborative Corporate Services team that values initiative, accountability and outcomes
- A values-led organisation committed to Respect, Integrity and Excellence
- An inclusive workplace that welcomes diversity and encourages innovation
- A role with autonomy, visibility and real influence
Pre-employment checks
The successful applicant will be required to complete:
- National Police Check
- NDIS Worker Screening Check (or willingness to obtain)
- Working With Children Check
- Valid driver’s licence and access to a reliable vehicle
- Right to work in Australia
How To Apply
To apply via SEEK, please submit: Your current resume, and A short cover letter (1-2 pages) outlining your community or stakeholder engagement experience and how you’ve turned engagement into outcomes (for example referrals, partnerships or participation growth).
Community Engagement Specialist in London employer: The Mai-Wel Group
Contact Detail:
The Mai-Wel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Specialist in London
✨Tip Number 1
Get out there and network! Attend community events, workshops, or forums related to community engagement. It's all about making connections and showing your face—people remember those who are present.
✨Tip Number 2
Don’t just talk; listen! When you’re engaging with others, really pay attention to their needs and concerns. This will help you build trust and turn those conversations into meaningful partnerships.
✨Tip Number 3
Follow up! After meeting someone, drop them a quick email or message to keep the conversation going. This shows you’re genuinely interested and can lead to referrals or opportunities down the line.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Mai-Wel team and contributing to our community impact.
We think you need these skills to ace Community Engagement Specialist in London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your community engagement experience and how you've turned conversations into real outcomes. Keep it concise, but don’t shy away from showcasing your passion for making a difference.
Tailor Your Resume: We want to see how your skills align with the role! Customise your resume to reflect your experience in community engagement, stakeholder relationships, and any relevant achievements. Use keywords from the job description to catch our eye!
Showcase Your Communication Skills: As a Community Engagement Specialist, strong communication is key. In your application, demonstrate your ability to connect with diverse audiences. Whether it's through your writing style or examples of past presentations, let us see your confidence shine through!
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at The Mai-Wel Group
✨Know Your Community
Before the interview, dive deep into understanding the community Mai-Wel serves. Familiarise yourself with local organisations, potential partners, and the specific needs of vulnerable cohorts. This knowledge will help you demonstrate your commitment to community engagement and show how you can contribute to building those trusted relationships.
✨Showcase Your Communication Skills
Prepare to discuss your past experiences in engaging diverse audiences. Think of specific examples where your communication led to successful partnerships or referrals. Practising your presentation skills beforehand can also help you feel more confident when discussing your ideas during the interview.
✨Highlight Measurable Outcomes
Be ready to talk about how you've turned engagement into tangible results in previous roles. Use metrics or specific examples to illustrate your impact, whether it’s increased participation rates or successful sponsorships. This will show that you understand the importance of accountability and outcomes in community engagement.
✨Understand Compliance Requirements
Familiarise yourself with compliance frameworks relevant to the role, such as NDIS Quality & Safeguards and child safe standards. Being able to discuss these frameworks will demonstrate your awareness of the responsibilities that come with the position and your commitment to safeguarding and privacy.
