At a Glance
- Tasks: Manage customer relationships and drive sales for top grocery retailers in a dynamic environment.
- Company: Join Magnum Ice Cream, a leading brand known for innovation and extraordinary ice cream experiences.
- Benefits: Competitive salary, flexible working options, and potential for role extension.
- Other info: Exciting opportunity for career growth in a thriving FMCG sector.
- Why this job: Be part of a fast-paced team and make a real impact in the ice cream market.
- Qualifications: Experience in senior account management with strong commercial acumen required.
The predicted salary is between 61600 - 77000 £ per year.
Manpower are currently seeking an interim Senior Account Manager (Grocery Retailers) to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment.
This is a full-time temporary role to run until end of December 2026 with strong possibility of extension, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying £61,600 – £77,000 per annum, pro rata, depending upon experience.
The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.
The Magnum Ice Cream Company (formerly part of Unilever) is now a standalone EUR 7.9 billion publicly listed business focused on growth, innovation and creating extraordinary ice cream experiences.
This is an exciting opportunity to join the UK&I Ice Cream customer team, supporting one of the largest ice cream markets in Europe across Retail, Out-of-Home and D-COMM channels.
The Controller will be the first point of contact for customers, responsible for end-to-end customer execution, OMNI channel performance, and building strong standalone customer relationships during and beyond the de-merger process.
- Build strong and sustainable customer relationships
- Manage day-to-day contact with customer buyers, supply chain, shopper marketing and internal commercial/brand teams
- Develop strategic customer business plans alongside Category Managers and Shopper Marketing
- Work with Commercial Executives to complete promotional administration
- Support new product launches including customer sell-in and sample management
- Ensure effective in-store activation of promotions and range reviews
- Monitor in-month performance versus forecast with Customer Business Managers and Customer Operations
- Deliver turnover and Business Building Terms targets
- Support S&OP forecasting, business planning, sales updates, in-store tracking and price claim management
Previous senior customer/account management experience of Top 5 grocery retailers, within a CAM role with strong commercial experience with P&L management. Experience managing customer accounts and promotional plans. Strong commercial acumen and ownership of account performance. Ability to manage commercial and promotional plans. The successful candidate will take ownership of the account, including planning and execution, with some administrative support available.
Senior Customer Service/Account Executive in Kingston upon Thames employer: The Magnum Ice Cream Company
The Magnum Ice Cream Company offers a dynamic and innovative work environment, where employees are encouraged to thrive in a fast-paced FMCG setting. With competitive compensation and a flexible mix of remote and onsite working, the company fosters a culture of growth and collaboration, providing ample opportunities for professional development and meaningful contributions to one of Europe's largest ice cream markets. Joining this team means being part of a renowned brand that values creativity and customer relationships, making it an excellent employer for those seeking rewarding careers.
Contact Details:
The Magnum Ice Cream Company Recruitment Team
