At a Glance
- Tasks: Build strong customer relationships and drive growth in a fast-paced FMCG environment.
- Company: Join the Magnum Ice Cream Company, known for iconic brands like Magnum and Ben & Jerry's.
- Benefits: Competitive salary, flexible working options, and potential for extension until December 2026.
- Other info: Exciting opportunity for career growth in a leading global FMCG company.
- Why this job: Be part of a dynamic team shaping the future of ice cream experiences.
- Qualifications: Experience in account management with strong commercial acumen and P&L management skills.
The predicted salary is between 61600 - 77000 £ per year.
Manpower are currently seeking an interim Senior Account Manager (FMCG) to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end of December 2026 with strong possibility of extension, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying £61,600 – £77,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.
JOB PURPOSE
This is an exciting opportunity to join the UK&I Ice Cream customer team, supporting one of the largest ice cream markets in Europe across Retail, Out-of-Home and D-COMM channels. The role sits within the In-Home Customer Development team, managing over 70% of the total business. The Controller will be the first point of contact for customers, responsible for end-to-end customer execution, OMNI channel performance, and building strong standalone customer relationships during and beyond the de-merger process.
KEY RESPONSIBILITIES
- Build strong and sustainable customer relationships
- Develop and execute customer business plans delivering growth, market share and profitability
- Manage day-to-day contact with customer buyers, supply chain, shopper marketing and internal commercial/brand teams
- Negotiate trade terms, funding and agreements in line with company strategy
- Manage customer events including product launches, pricing changes and trade term resolutions
- Develop strategic customer business plans alongside Category Managers and Shopper Marketing
- Deliver integrated category promotional plans and sell plans into customers
- Manage promotional and non-promotional customer investment, ensuring agreements are documented correctly
- Work with Commercial Executives to complete promotional administration
- Support new product launches including customer sell-in and sample management
- Ensure effective in-store activation of promotions and range reviews
- Manage customer P&L, investments, accruals and pricing
- Monitor in-month performance versus forecast with Customer Business Managers and Customer Operations
- Ensure compliance with agreed trade terms and resolve breaches where required
- Deliver turnover and Business Building Terms targets
- Support S&OP forecasting, business planning, sales updates, in-store tracking and price claim management
- Manage customer administration including pricing, rebates, promo proposals, contracts and trade terms
SKILLS, EXPERIENCE & QUALIFICATIONS
- Previous customer/account management experience within a CAM role with strong commercial experience with P&L management
- Strong commercial acumen and ownership of account performance. Must have a good grip of P&L.
- Ability to manage commercial and promotional plans
- Strong communication skills and the ability to quickly build rapport internally and externally
- Strategic thinking and a forward-looking, visionary mindset
- The successful candidate will take ownership of the account, including planning and execution, with some administrative support available.
Senior Account Manager (FMCG) in Kingston upon Thames employer: The Magnum Ice Cream Company
The Magnum Ice Cream Company offers a dynamic and innovative work environment in Kingston upon Thames, where employees are encouraged to develop strong customer relationships and drive business growth. With competitive compensation and a flexible mix of remote and onsite working, the company fosters a culture of collaboration and strategic thinking, providing ample opportunities for professional growth and development within the thriving FMCG sector.
Contact Details:
The Magnum Ice Cream Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (FMCG) in Kingston upon Thames
✨Network Like a Pro
Get out there and connect with people in the FMCG industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and its products, especially those iconic ice creams! Practice common interview questions and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to impress!
✨Showcase Your Skills
When you get the chance to meet potential employers, make sure to highlight your previous account management successes. Use specific examples that demonstrate your commercial acumen and ability to manage P&L effectively. We want them to see you as the perfect fit for their team!
✨Apply Through Our Website
Don’t forget to apply through our website for the best chance at landing that Senior Account Manager role! We’ve got all the resources you need to make your application stand out, so take advantage of it and let’s get you that job!
We think you need these skills to ace Senior Account Manager (FMCG) in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in FMCG and account management, focusing on your P&L management skills and any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences to demonstrate your commercial acumen and ability to build strong customer relationships.
Showcase Your Strategic Thinking:In both your CV and cover letter, emphasise your strategic thinking abilities. We want to see how you've successfully developed and executed business plans in previous roles, especially in fast-paced environments like FMCG.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The Magnum Ice Cream Company.
How to prepare for a job interview at The Magnum Ice Cream Company
✨Know Your FMCG Stuff
Make sure you brush up on the latest trends in the FMCG sector, especially around ice cream brands like Magnum and Ben & Jerry's. Understanding the market dynamics and consumer behaviour will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your P&L Skills
Since this role involves managing P&L, be ready to discuss your previous experiences with financial management. Prepare specific examples of how you've successfully managed budgets or improved profitability in past roles. This will demonstrate your strong commercial acumen.
✨Build Rapport Like a Pro
The ability to build strong relationships is key for this position. Think of examples where you've successfully developed customer relationships or collaborated with internal teams. Practising your communication skills beforehand can help you come across as personable and engaging during the interview.
✨Prepare for Strategic Questions
Expect questions that assess your strategic thinking and planning abilities. Be ready to discuss how you would develop customer business plans or manage promotional strategies. Having a few ideas or frameworks in mind can help you articulate your thoughts clearly.
