Ice Cream Controller- Morrisons

Looking for Your Dream Job? Join The Magnum Ice Cream Company!

Scope: Full Time, Local Market – UK

Location: Kingston‑upon‑Thames, UK

Terms & Conditions: Full Time, Local Market – UK

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company – a place where growth, innovation and performance are cultivated and rewarded. And where we craft extraordinary ice‑cream experiences, transforming ordinary moments into lasting memories. Because we know, life tastes better with ice‑cream.

JOB PURPOSE

The UK&I is one of the biggest ice‑cream markets in Europe and the world, working across Retail, Out‑of‑Home and D‑COMM channels. This role is an exciting opportunity to join the new standalone Ice‑Cream company customer team and be part of the broader In‑Home Customer Development team that manages over 70% of the total business and now also includes DCOMM and ICNOW channels. The Morrisons Controller is the first touchpoint for our customers. The role will be responsible for end‑to‑end customer execution and partnership, including omni‑channel performance. Your focus will be to establish standalone relationships with Morrisons and build confidence in the new Ice‑cream company during the de‑merger process and beyond.

KEY RESPONSIBILITIES

• Build strong and sustainable customer relationships with the customer.
• Develop and execute customer business plans at a category level that deliver usg, market share and profitability in line with our fundamentals for growth ambitions.
• Be the key person accountable for the day‑to‑day contact with the customer buyers, supply chain, shopper marketing and internal commercial & brand contacts.
• Negotiate effectively with the customer – e.g. trade terms, trade funding and counterparts according to the UL strategy on their categories.
• Manage the relationship aspects of key customer events – e.g. launching new products, cost‑price changes, breaches of trade terms.
• Develop and deliver a strategic customer business plan for relevant categories, the joint customer business plan, working with Category Managers and Shopper Marketing.
• Develop an optimal integrated category promotional plan (including selling the plan to the customer).
• Manage promotional and non‑promotional investments with the customer and ensure all agreements are properly documented and stored.
• Work closely with Commercial Executives to ensure administrative aspects of promotions are completed.
• Manage the launch of new products with customers – e.g. selling in the new product, providing samples etc.
• Ensure effective in‑store activation of key events (e.g. promotions, range reviews), providing clear briefings to the Retail Operations Team.
• Manage the customer P&L for relevant categories and level of customer investment.
• Manage in‑month performance vs forecast, working closely with Customer Business Managers and Customer Operations.
• Manage accruals and pricing accurately and efficiently.
• Ensure the customer complies with agreed trade terms; where these are breached seek a resolution and monitor implementation.
• P&L Management: Deliver turnover & business‑building terms targets for specific category.
• S&OP forecasting. Business planning, sales updates, in‑store tracking, price claim management etc.
• Provide required admin for the customer – pricing, rebates, NLF, promo proposals, trade terms, contracts.

WHAT YOU NEED TO SUCCEED

• Customer management & selling essentials – previous experience within a CAM role.
• Prior commercial experience and exposure to P&L.
• Proven history of working within a team environment.
• Prior experience leading and developing a direct report (preferable but not essential).
• Relevant years in account management/field sales experience.
• Relevant years of shopper marketing or category management experience (preferable).

WHAT YOU CAN EXPECT

• A unique mix of global scale & start‑up spirit – a €7.9 bn powerhouse with an agile, entrepreneurial mindset.
• We’re building a new high‑growth ice‑cream company from the ground up.
• Career without limits – 42 markets, international opportunities, and fast‑tracked growth.
• A performance‑driven culture – freedom to act, disrupt and grow – your success is measured by impact.
• A company that celebrates joy, innovation and purpose – we create extraordinary careers, just like our ice‑cream creates extraordinary moments.

ABOUT THE MAGNUM ICE CREAM COMPANY

With 19,000 expert ice‑cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest ice‑cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop for generations. We are all about growth, operate with speed and simplicity, win together with fun, boldly innovate to disrupt our industry, care and challenge, and are experts in the ice‑cream category.

ADDITIONAL INFORMATION

The Magnum Ice Cream Company embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. For the recruitment of this position, we would like to emphasize that local conditions apply to the position. Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, gender expression, national origin or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We take pleasure seriously. Join the ice‑cream team now!