The Mad Hatter Hotel in London is seeking an exceptional Reception Manager to own the heartbeat of our guest experience. This role goes beyond front desk duties, leading a key department, shaping the guest journey and driving standards every day.
You will manage check-ins, reservations and guest interactions, train the team and ensure smooth IT-enabled operations, creating a welcoming atmosphere for all visitors. We offer career growth, a supportive environment and competitive benefits.
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Reception Lead - Elevate Guest Experience & Team Leadership employer: The Mad Hatter Hotel, Southwark
At Fullerโs, we pride ourselves on creating a supportive and inclusive work environment where every employee can thrive. As a Housekeeper at The Mad Hatter Hotel, you will enjoy a variety of career paths, continuous growth opportunities, and a strong emphasis on teamwork and individuality. With generous discounts, a fair share of tips, and access to health benefits, working in this vibrant location between Southwark station and Blackfriars Bridge offers a rewarding experience for those who take pride in their work.
Contact Details:
The Mad Hatter Hotel, Southwark Recruitment Team