At a Glance
- Tasks: Lead the Front of House team and elevate guest experiences at The Mad Hatter Hotel.
- Company: Join Fuller’s, where diversity is celebrated and your true self thrives.
- Benefits: Enjoy discounts on food, drink, and hotel stays, plus a fair share of tips.
- Other info: Flexible earning options and access to exclusive discounts on various services.
- Why this job: Be part of a supportive environment with exciting career paths and continuous growth opportunities.
- Qualifications: Strong leadership skills, great communication, and a passion for hospitality.
The predicted salary is between 30000 - 32218 £ per year.
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
Located in-between Southwark station and Blackfriars Bridge, The Mad Hatter Hotel attracts a mixed crowd of business and tourist travellers. There are 30 bedrooms, plus a busy downstairs pub serving fresh food and real ales.
Note from the GM: I am looking for someone who is ready to own the service and help elevate the guest experience here to the next level. I expect my Deputy Manager to be the face of the Front of House team and lead all daily operations on the bar. I do not require any hotel experience for the role, but an interest in learning about our rooms is essential.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a Deputy Manager:
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A capable leader who will relish the responsibility of running the business.
- A confident manager with great decision‑making skills.
- Interest in learning new skills to enhance your career with our industry leading training and development.
- Ability to take ownership of problems.
- Great communication skills.
- Passion for fresh food, great wines, and engaging service.
Deputy Manager D employer: The Mad Hatter Hotel, Southwark
At Fuller’s, we pride ourselves on being an exceptional employer that champions individuality and fosters a supportive work culture. Located in the vibrant area between Southwark station and Blackfriars Bridge, our team enjoys a variety of career paths, continuous growth opportunities, and a range of benefits including generous discounts and a healthcare cash plan. Join us to not only elevate the guest experience but also to thrive in an environment where your authentic self is celebrated.
Contact Details:
The Mad Hatter Hotel, Southwark Recruitment Team
