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- Tasks: Assist with student services, including admissions and administrative duties.
- Company: Join Sir John Deane's Sixth Form College, a leading institution in education.
- Benefits: Enjoy a supportive work environment with professional development opportunities.
- Why this job: Make a direct impact on students' experiences in a vibrant college community.
- Qualifications: Customer service experience and good IT skills are essential.
- Other info: Part-time role during term time, perfect for students seeking flexible work.
The predicted salary is between 22022 - 22352 £ per year.
Role: Student Services Assistant
Salary: Band 2, SCP point 6-7 FTE £24,575-£24,953, Actual £22,022 - £22,352. Term time plus 2 weeks.
Contract type: 37 hours per week, Term time plus 2 weeks. Permanent
Reporting to: Head of Student Services
Start date: 21st August 2025
About Us
This is an exciting time to be joining our Multi Academy Trust, which collectively educates over 4300 children, and employs over 450 professionals. Each of our good and outstanding academies operates at the heart of their local communities. The Foundation’s central offices are based at Sir John Deane’s Sixth Form College campus set in beautiful grounds.
This role is based at Sir John Deane’s Sixth Form College, the country’s leading sixth form college. It is an excellent place to work where colleagues are recognised for their hard work and supported to develop professionally. We foster a strong ethos of ambition and aspiration in all aspects of College life which means our students are hardworking and extremely well behaved. Our students are supported by dedicated pastoral and learning support teams who have an important role in facilitating our inclusive offer. The College has exemplary teaching, learning and recreational facilities contained within a beautiful campus.
About The Role
Student Services is at the heart of the College and the successful candidate will have an opportunity to work with every department in the College and have a direct influence on the experience of students at the College. The role will be an interesting mixture of front desk, telephone and administrative duties supporting the wider needs of the Student Services department to include admissions, student absence, reprographics and examinations.
Applicants should have experience of delivering high levels of customer service, have good IT skills and should be able to manage difficult and unexpected situations with patience, courtesy and diplomacy.
Your Responsibilities
Please refer to the job description attached.
Closing Date: Monday 30th June 2025, 9am
Interview Date: Wednesday 9th July 2025
If you feel you have the skills and experience to become our Student Services Assistant, please complete the application form today! You are strongly encouraged to get your application form submitted at the earliest opportunity, as we reserve the right to close our adverts earlier than advertised where sufficient applications have been received.
We’d love to hear from you!
If you would like to talk to us about the role before applying, please contact Shirley Robinson on 01606 810020 and we would be happy to answer any questions you have.
The school is committed to safeguarding and promoting the welfare and safety of children and young people and expects all staff to share this commitment. The successful applicant must have enhanced DBS disclosure and satisfactory references. The school is an equal opportunities employer.
Seniority level: Entry level
Employment type: Part-time
Job function: Education and Training
Industries: Education Management
Student Services Assistant at Sir John Deane\'s Sixth Form College employer: The Macclesfield Academy
Contact Detail:
The Macclesfield Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Assistant at Sir John Deane\'s Sixth Form College
✨Tip Number 1
Familiarise yourself with the ethos and values of Sir John Deane's Sixth Form College. Understanding their commitment to ambition and aspiration will help you align your responses during any discussions or interviews.
✨Tip Number 2
Prepare to demonstrate your customer service skills through real-life examples. Think of situations where you've successfully managed difficult interactions, as this role requires patience and diplomacy.
✨Tip Number 3
Research the specific duties of a Student Services Assistant. Knowing about admissions, student absence management, and reprographics will allow you to speak confidently about how you can contribute to the team.
✨Tip Number 4
Consider reaching out to Shirley Robinson before applying. Asking insightful questions can show your genuine interest in the role and help you stand out from other candidates.
We think you need these skills to ace Student Services Assistant at Sir John Deane\'s Sixth Form College
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Student Services Assistant position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Customer Service Skills: Since the role requires delivering high levels of customer service, make sure to provide specific examples from your past experiences where you successfully managed customer interactions, especially in challenging situations.
Showcase IT Proficiency: Mention any relevant IT skills you possess, particularly those that may be beneficial for administrative duties. Include specific software or tools you are familiar with that could aid in the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working at Sir John Deane's Sixth Form College. Use this opportunity to express your enthusiasm for contributing to the student experience.
How to prepare for a job interview at The Macclesfield Academy
✨Showcase Your Customer Service Skills
As a Student Services Assistant, you'll be interacting with students and staff regularly. Be prepared to share examples of how you've delivered excellent customer service in the past, especially in challenging situations.
✨Demonstrate IT Proficiency
Good IT skills are essential for this role. Familiarise yourself with common software used in educational settings, and be ready to discuss your experience with administrative tasks that involve technology.
✨Understand the College's Ethos
Research Sir John Deane's Sixth Form College and its values. Showing that you understand and align with their ethos of ambition and aspiration will demonstrate your commitment to the role and the students.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle unexpected situations with patience and diplomacy. Think of specific scenarios from your past experiences where you successfully managed difficult interactions.
