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For Companies At a Glance
- Tasks: Assist with front desk duties, admissions, and student support at a leading sixth form college.
- Company: Join Sir John Deane's Sixth Form College, a top institution fostering ambition and community spirit.
- Benefits: Enjoy a supportive work environment, professional development opportunities, and a beautiful campus.
- Why this job: Make a direct impact on students' experiences while working in a vibrant educational setting.
- Qualifications: Customer service experience and good IT skills are essential; patience and diplomacy are key.
- Other info: This is a 12-month fixed-term role with potential for growth in a dynamic team.
The predicted salary is between 22022 - 22352 £ per year.
About This Role
- Role: Student Services Assistant
- Salary: Band 2, SCP point 6-7 FTE £24,575-£24,953, Actual £22,022 - £22,352. Term time plus 2 weeks.
- Contract type: 12-month Fixed term Maternity Cover
- Reporting to: Head of Student Services
- Start date: 21st August 2025
About Us
This is an exciting time to be joining our Multi Academy Trust, which collectively educates over 4300 children and employs over 450 professionals. Each of our good and outstanding academies operates at the heart of their local communities. The Foundation's central offices are based at Sir John Deane's Sixth Form College campus set in beautiful grounds.
This role is based at Sir John Deane's Sixth Form College, the country's leading sixth form college. It is an excellent place to work where colleagues are recognised for their hard work and supported to develop professionally. We foster a strong ethos of ambition and aspiration in all aspects of College life which means our students are hardworking and extremely well behaved. Our students are supported by dedicated pastoral and learning support teams who have an important role in facilitating our inclusive offer. The College has exemplary teaching, learning and recreational facilities contained within a beautiful campus.
About The Role
Student Services is at the heart of the College and the successful candidate will have an opportunity to work with every department in the College and have a direct influence on the experience of students at the College. The role will be an interesting mixture of front desk, telephone and administrative duties. Whilst the focus of this position will be reception, you will play an active role in supporting the wider needs of the Student Services department to include admissions, student absence, reprographics and examinations.
Applicants should have experience of delivering high levels of customer service, have good IT skills and should be able to manage difficult and unexpected situations with patience, courtesy and diplomacy.
Your Responsibilities
Please refer to the job description attached.
Closing Date: Monday 30th June 2025, 9am
Interview Date: Wednesday 9th July 2025
If you feel you have the skills and experience to become our Student Services Assistant, please complete the application form today! You are strongly encouraged to get your application form submitted at the earliest opportunity, as we reserve the right to close our adverts earlier than advertised where sufficient applications have been received.
We'd love to hear from you! If you would like to talk to us about the role before applying, please contact Shirley Robinson on 01606 810020 and we would be happy to answer any questions you have.
The school is committed to safeguarding and promoting the welfare and safety of children and young people and expects all staff to share this commitment. The successful applicant must have enhanced DBS disclosure and satisfactory references. The school is an equal opportunities employer.
Student Services Assistant - 12 months Fixed Term at Sir John Deane\'s Sixth Form College employer: The Macclesfield Academy
Contact Detail:
The Macclesfield Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Assistant - 12 months Fixed Term at Sir John Deane\'s Sixth Form College
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Student Services Assistant. Understanding the nuances of front desk operations, admissions processes, and student support will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This role requires patience and diplomacy, so having real-life scenarios ready can set you apart from other candidates.
✨Tip Number 3
Connect with current or former employees of Sir John Deane's Sixth Form College on platforms like LinkedIn. They can provide insights into the college culture and expectations, which can be invaluable for tailoring your approach.
✨Tip Number 4
Be proactive in reaching out to the Head of Student Services or the contact person mentioned in the job description. Asking thoughtful questions about the role can show your genuine interest and enthusiasm for the position.
We think you need these skills to ace Student Services Assistant - 12 months Fixed Term at Sir John Deane\'s Sixth Form College
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Student Services Assistant position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Customer Service Skills: Since the role requires delivering high levels of customer service, make sure to provide specific examples in your application that demonstrate your experience in this area. Use clear and concise language to convey your ability to handle difficult situations with patience and diplomacy.
Showcase IT Proficiency: Mention any relevant IT skills you possess, especially those that may be beneficial for administrative duties. If you have experience with specific software or systems used in educational settings, be sure to include that information.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at The Macclesfield Academy
✨Know the College's Values
Before your interview, take some time to research Sir John Deane's Sixth Form College and its ethos. Understanding their commitment to ambition and aspiration will help you align your answers with their values during the interview.
✨Showcase Your Customer Service Skills
As a Student Services Assistant, you'll need to demonstrate high levels of customer service. Prepare examples from your past experiences where you've successfully managed difficult situations with patience and courtesy.
✨Familiarise Yourself with Administrative Tasks
The role involves various administrative duties. Brush up on your IT skills and be ready to discuss any relevant experience you have with tasks like admissions, student absence management, or reprographics.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the role and the Student Services department. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
