Application Systems Analyst in Derry

The LYCRA Company has built a leading position in the apparel industry through a continuous stream of value-adding fiber, fabric, and garment innovations, supported by strategic partners across the value chain. This is reflected in the company vision: enhancing life through innovative garment solutions.

The company is seeking a skilled and proactive Application Systems Analyst to support manufacturing and satellite offices based at the Maydown site. This is a hands-on technical role at the heart of operations, focused on ensuring the stability, performance, and availability of the business applications used every day. You will own the full lifecycle of application support, from diagnosing and resolving incidents to proactively monitoring systems, improving processes, and collaborating with product owners on change delivery.

Responsibilities

• Diagnose, troubleshoot, and resolve application and system problems, acting as the primary point of contact for incidents disrupting business application services.
• Deliver excellent internal customer service by applying strong support skills alongside business and technical knowledge to triage issues, escalate where appropriate, and drive timely resolution.
• Proactively manage application support issues, maintaining the stability, security, and performance of solutions across the environment.
• Provide standardised documentation in line with ALM best practices, supporting all changes with clear and consistent records.
• Ensure 24/7 availability of systems through active monitoring of infrastructure and production processes, automation via scripting, and permit-to-operate sign-offs on each application release.
• Monitor and respond to tickets submitted through the incident management system, prioritising and handling service requests and incidents effectively.
• Troubleshoot alerts and escalate unresolved issues to the appropriate team, providing relevant diagnostic information to aid resolution.
• Perform daily health checks across applications, scripts, and infrastructure to maintain service quality and catch issues early.
• Identify opportunities for process improvement and contribute to innovation initiatives within the team.
• Improve and document technical processes around application support, building a stronger and more consistent operational baseline.
• Work collaboratively with product owners on change requests, issue management, and priority setting.
• Provide off-hours support to resolve critical system problems outside standard business hours when required.

Essential Requirements

• Bachelor's degree in Computer Science or a related technical or business discipline.
• At least 3 years experience in a similar or relevant role.
• Proven experience using VB6, JAVA, HTML, SQL Server, and SQL.
• Hands-on experience in an applications production support or application development environment.
• Working knowledge of ITIL-compliant incident, problem, and change service management.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills with the ability to provide customer support and deal with escalated issues across various levels of the business.
• Ability to execute systems analysis.
• Problem-solving skills with a passion for innovation.
• Demonstrated ability to multitask, prioritise work effectively, and adapt under pressure.
• Right to work in the UK.

Desirable Requirements

• Experience with development in contemporary tech stacks, such as AWS Cloud general skills.
• Experience with MES architecture and concepts.
• Familiarity with source control and DevOps practices.
• Familiarity with SAP, with a focus on the PP/PI module.

Compensation / Benefits: The company offers a competitive salary and a comprehensive benefits package, including BUPA private health insurance, a choice of contributory pension schemes, enhanced annual leave and family-friendly benefits, wellbeing support, free on-site parking, Death in Service cover, a Cycle to Work Scheme, long-service recognition, and an employee referral bonus.

How to Apply

The closing date for completed application forms is 4.30pm on June 1, 2026. To apply, please return completed application forms before 4.30pm on June 1, 2026. Please note that the onboarding process will include a pre-placement medical and background reference check. By submitting your application, you agree that your information will be stored in the company's files for up to 6 months after closing the position and may, if necessary, be forwarded to affiliated companies or recruitment agencies supporting the vacancy.

The Maydown site operates a no smoking policy. We are an Equal Opportunity Employer. The LYCRA Company innovates and produces fiber and technology solutions for the apparel and personal care industries. Headquartered in Wilmington, Delaware, it is recognised worldwide for its innovative products, technical expertise, sustainable solutions, and marketing support. The company owns leading consumer and trade brands including LYCRA, LYCRA HyFit, LYCRA T400, COOLMAX, THERMOLITE, ELASPAN, SUPPLEX, and TACTEL. Its legacy dates back to 1958 with the invention of the original spandex yarn, LYCRA fiber. The company is committed to a fair, respectful, and equitable workplace that embraces diversity and reflects the communities in which it operates.