At a Glance
- Tasks: Manage production workflows and coordinate orders in a fast-paced e-commerce environment.
- Company: Join Lucy & Lola, a vibrant brand specialising in personalised clothing and accessories.
- Benefits: Gain hands-on experience, develop leadership skills, and be part of a growing team.
- Other info: Exciting opportunity for career growth in a dynamic and supportive environment.
- Why this job: Play a key role in production while making a real impact on customer satisfaction.
- Qualifications: Strong organisational skills and a proactive approach to problem-solving required.
The predicted salary is between 30000 - 40000 £ per year.
About Lucy & Lola
Lucy & Lola is a fast-growing personalised clothing and accessories brand specialising in high-quality embroidery and custom products. We are looking for an organised, proactive, and detail-oriented individual to join our team as a Production Co-ordinator. This is an exciting opportunity to play a key role in managing production workflows, coordinating orders, and supporting the smooth day-to-day running of our busy ecommerce operation. The successful candidate will work closely with our production and fulfilment teams to ensure customer orders are delivered efficiently, accurately, and to the highest standard, while contributing to the continued growth of the business.
Role Overview
As the Production Co-ordinator (Evening Shift) at Lucy & Lola, you will take full ownership of evening production operations, leading a small team and driving continuous improvements in efficiency and output as the business undergoes significant growth. This is a hands-on leadership role that balances strategic thinking with day-to-day operational delivery in a fast-paced environment, combining leadership with direct involvement, including operating embroidery machinery when required to maintain continuity of production.
Key Responsibilities:
- Overseeing daily production operations to ensure timely order fulfilment
- Managing and scheduling embroidery staff team members by uploading artwork to USB’s for machine use
- Preparing artwork for embroidery machines using Hatch
- Maintaining SOPs across all production stages
- Supporting machine operators with troubleshooting and prioritisation
- Operating embroidery machines to cover staff absence (e.g. sick leave) and maintain production continuity
- Managing stock levels of blanks, threads, and consumables
- Leading quality control efforts to maintain brand standards
- Liaising with Artwork, Digitizing, Customer Service teams
- Preparing for and scaling during peak periods (esp. Q4)
- Supporting recruiting, onboarding and training of new staff as needed
What You’ll Bring:
- Strong organisational skills, with the ability to prioritise embroidery workloads, manage machine schedules, and meet tight production deadlines
- Hands-on, proactive approach to problem-solving, with confidence in troubleshooting embroidery machines, thread breaks, tension issues, and stitching faults
- Continuous improvement mindset, focused on optimising machine efficiency, minimising downtime, and improving stitch quality and output
- High attention to detail, particularly in stitch quality, design accuracy, thread consistency, and adherence to SOPs
- Good understanding of stock control, including managing blanks (garments), threads, backing, and other sewing/embroidery consumables
- Excellent communication skills, with the ability to liaise effectively with Artwork, Digitising, and Customer Service teams to ensure accurate production outcomes
- Flexibility and adaptability to support changing production demands, machine allocation, and peak trading period
- Confidence in training, onboarding, and supporting team members in embroidery machine operation and production best practices
Production Coordinator employer: The Lucy and Lola Shop
At Lucy & Lola, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work environment. Our team-oriented culture encourages personal growth and development, offering ample opportunities for training and advancement within our fast-growing personalised clothing brand. Located in a vibrant area, we provide a unique chance to be part of a creative and innovative team, where your contributions directly impact our success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Production Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially since Lucy & Lola focuses on personalised clothing. Tailor your responses to show how you can contribute to their growth.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and hands-on approach, which are key for the Production Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Lucy & Lola team.
We think you need these skills to ace Production Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Production Coordinator role. Highlight your organisational skills and any experience with embroidery or production workflows. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for personalised clothing and detail how your proactive approach aligns with our fast-paced environment. Let us know why you're excited about joining Lucy & Lola!
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience you have in production or team leadership. We love seeing examples of how you've managed workflows or improved processes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and it helps us keep track of your application. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at The Lucy and Lola Shop
✨Know Your Stuff
Make sure you understand the ins and outs of embroidery production. Familiarise yourself with the machinery, processes, and common issues that can arise. This will not only show your passion for the role but also your proactive approach to problem-solving.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed workloads and met tight deadlines in previous roles. Be ready to discuss specific strategies you used to prioritise tasks and ensure smooth operations, especially during busy periods.
✨Communicate Like a Pro
Since you'll be liaising with various teams, practice articulating your thoughts clearly. Think of scenarios where effective communication made a difference in your past experiences, and be prepared to share these during the interview.
✨Emphasise Continuous Improvement
Demonstrate your mindset for optimising efficiency and quality. Bring up any initiatives you've led or been part of that improved production processes or reduced downtime. This will highlight your commitment to growth and excellence in the role.
