At a Glance
- Tasks: Manage bookings, create engaging social media content, and support marketing campaigns.
- Company: The Lucky Goat, a vibrant hospitality venue aiming to revolutionise social gaming in London.
- Benefits: Dynamic work environment, opportunities for growth, and a supportive team culture.
- Other info: Fast-paced atmosphere where good people thrive and grow together.
- Why this job: Join a passionate team and help create unforgettable experiences for guests.
- Qualifications: Strong relationship-building skills, creativity in storytelling, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
The Lucky Goat is an independently owned hospitality business with big ambitions: to raise the bar for social gaming in London and make “going out” feel exciting again. We’re building a venue where quality comes first — in the way it looks, the way it runs, the drinks we pour, the food we serve, and the way people feel the moment they walk in. We run like a football team. Everyone has a role, everyone has each other’s back, and we play for the same outcome: a brilliant guest experience, every time. We care about the details, we move fast, we stay calm under pressure, and we take pride in doing things properly. It’s a supportive, high-standards environment — the kind where good people grow quickly because they’re surrounded by other good people.
WHO YOU ARE
- A natural relationship builder who is passionate about delivering an exceptional customer journey from the first click to the final booking.
- A proactive, sales-driven hustler who treats every event enquiry as a commercial opportunity to drive venue revenue.
- A creative storyteller who loves capturing the energy of a bustling venue and turning it into highly engaging social media content.
- An organised admin wizard with an uncompromised attention to detail, capable of managing multiple event run-sheets and bookings without breaking a sweat.
- An eye for design with practical, in-house graphic design skills to keep our menus, posters, and digital assets looking sharp and on-brand.
- A strategic thinker who stays ahead of hospitality trends, regularly bringing fresh promotional and market research ideas to the table.
- An energetic team player who collaborates seamlessly with venue management, front-of-house, and kitchen teams to execute flawless large-group bookings.
WHAT YOU DO
- Own the enquiry pipeline, managing and converting inbound venue bookings, large-group reservations, and private hire requests swiftly and professionally.
- Execute all event administration, meticulously preparing function sheets, run-sheets, and table plans to ensure operational teams know exactly what to expect.
- Conduct venue walk-throughs and site visits with prospective clients, showcasing our spaces and curated food and drink packages with passion and pride.
Marketing & Brand Activation
- Support the Head of Marketing with comprehensive marketing administration, campaign tracking, and local competitor market research.
- Drive social media management, taking ownership of content creation (photography, reels, copywriting) and daily community engagement across Instagram, TikTok, and Facebook.
- Lead in-house graphic design, updating menus, digital display screens, promotional posters, and email templates using Canva or Adobe Suite to keep the venue looking immaculate.
- Manage local PR and influencer outreach, organizing invitations and hosting key tastemakers to maximize venue visibility and brand awareness.
Sales and Marketing Executive employer: The Lucky Goat
The Lucky Goat is an exceptional employer that fosters a vibrant and supportive work culture, where every team member plays a crucial role in delivering outstanding guest experiences. Located in the heart of London, we offer our employees opportunities for rapid growth and development in a dynamic hospitality environment, alongside competitive benefits and a focus on creativity and collaboration. Join us to be part of a passionate team that values quality, innovation, and the excitement of social gaming.
