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- Tasks: Set up and support ticketing systems for exciting events and troubleshoot complex issues.
- Company: The Lowry, a vibrant venue in Salford with a focus on quality and collaboration.
- Benefits: Enjoy free event tickets, parking, paid birthday leave, and well-being services.
- Other info: Great opportunity for career growth in a lively environment.
- Why this job: Join a dynamic team and make events unforgettable while honing your technical skills.
- Qualifications: Organised, technically confident, and able to thrive under pressure.
The predicted salary is between 30000 - 40000 £ per year.
The Lowry in Salford is seeking a Setup and Support Specialist to deliver high-quality ticketing system configuration and advanced issue support. This diverse role includes setting up systems for events, investigating complex issues, and collaborating with venues and promoters to meet operational needs.
The ideal candidate will be organised and technically confident, thrive under pressure, and support clients effectively.
Benefits include:
- Complimentary event tickets
- Free parking
- Paid birthday leave
- Access to well-being services
Ticketing Systems Setup & Support Specialist employer: The Lowry
Contact Detail:
The Lowry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Systems Setup & Support Specialist
✨Tip Number 1
Get to know the company inside out! Research The Lowry, their events, and their ticketing systems. This will help you tailor your approach and show them you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to ticketing systems and client support. We recommend using the STAR method to structure your answers – it’ll help you shine under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Ticketing Systems Setup & Support Specialist
Some tips for your application 🫡
Show Off Your Organisational Skills: When writing your application, make sure to highlight your organisational skills. We want to see how you manage multiple tasks and keep everything running smoothly, especially in a fast-paced environment like ticketing systems.
Be Technically Confident: Don’t shy away from showcasing your technical know-how! Whether it’s software you’ve used or systems you’ve set up, let us know how you can bring that confidence to our team at The Lowry.
Problem-Solving is Key: We love candidates who can tackle complex issues head-on. Share examples of challenges you've faced in previous roles and how you resolved them. This will show us you’re ready to support our clients effectively.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at The Lowry
✨Know Your Ticketing Systems
Make sure you brush up on the ticketing systems relevant to the role. Familiarise yourself with common configurations and troubleshooting techniques. This will show your technical confidence and help you tackle any questions about system setup or issue resolution.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a complex issue with a ticketing system during a live event. Think of examples from your past experiences where you successfully resolved similar problems. This will demonstrate your ability to thrive under pressure.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss tools or methods you use to stay organised, as this will highlight your suitability for the diverse responsibilities of the position.
✨Engage with the Company Culture
Research The Lowry and its events to understand their mission and values. During the interview, express your enthusiasm for their work and how you can contribute to their goals. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.