At a Glance
- Tasks: Handle ticket sales and provide excellent service to theatre-goers.
- Company: The Lowry, a vibrant venue in MediaCityUK.
- Benefits: Complimentary tickets, free parking, and discounts at bars and restaurants.
- Other info: Supportive environment with opportunities to connect with the arts.
- Why this job: Join a creative team and shape unforgettable live arts experiences.
- Qualifications: Weekend and evening availability; friendly and efficient communication skills.
The predicted salary is between 28350 - 34650 £ per year.
The Lowry, a celebrated venue in Media City UK, invites applications for Casual Ticket Sales Agent.
Based on-site at Lowry, you will handle inbound calls and bookings using our box office system, delivering friendly, efficient service to theatre-goers and visitors.
Weekend and evening availability is essential, with perks including complimentary tickets, free parking nearby, and discounts at on-site bars, restaurant and gift shop.
Join a creative, supportive team shaping live arts experiences.
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Live Events Ticketing Agent (Weekend/Evening) in Salford employer: The Lowry
At Lowry, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the heart of MediaCityUK, where creativity and community thrive. As a Maintenance Assistant, you will enjoy a range of benefits including complimentary theatre tickets, a paid day off for your birthday, and access to our Wellbeing Hub, all while contributing to the maintenance of a prestigious arts venue. We are committed to employee growth and inclusivity, ensuring that every team member feels valued and supported in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Live Events Ticketing Agent (Weekend/Evening) in Salford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Lowry and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Lowry and let us see your personality shine through!
We think you need these skills to ace Live Events Ticketing Agent (Weekend/Evening) in Salford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Lowry.
Get Familiar with Our Brand:Before applying, take some time to learn about The Lowry and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Lowry
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Lowry.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Lowry will surely appreciate.
