At a Glance
- Tasks: Lead and manage operations across restaurants, bars, and events at a vibrant arts venue.
- Company: Join Lowry, a dynamic hub for visual and performing arts in MediaCityUK.
- Benefits: Enjoy discounts on events, free parking, and a paid day off for your birthday.
- Other info: Inclusive workplace committed to diversity and personal growth opportunities.
- Why this job: Be the calm leader in a fast-paced environment, enhancing visitor experiences every day.
- Qualifications: Strong leadership skills and experience in a customer-focused, operational role.
The predicted salary is between 32305 - 32305 £ per year.
- Commercial Duty Manager,
- Permanent 40hpw (including bank holidays and weekends) ,
- £32,305.00 per annum , plus staff benefits
Lowry is a visual and performing arts venue situated at the heart of Media City UK in Salford, one of the world's most exciting culture and media destinations.
We are looking for a Commercial Duty Manager to provide visible, confident leadership across our live commercial operation.
Rather than owning one outlet, you will take a broader view across restaurant, bars, coffee shop, retail and events, ensuring people and resources are in the right place and that service remains consistent as demand changes throughout the day.
This is a highly operational, shopfloor-based role.
You will spend most of your time within the business, observing service, supporting teams and resolving issues before they affect the visitor experience.
During busy trading periods, you will make practical decisions on deployment, queue management and priorities, while acting as a calm point of contact for customers and colleagues across Lowry.
You will work closely with managers and supervisors to protect standards, income and operational controls, while reinforcing clear expectations through active leadership and coaching.
The role also includes responsibility for cash handling, safe working practices and effective communication between commercial teams and the wider organisation.
If you are comfortable leading across a fast-moving visitor environment, can balance customer needs with commercial priorities and bring calm judgement when plans need to change, this is an opportunity to play a central role in how Lowry operates each day.
The role has a number of staff benefits including
- Complimentary and discounted theatre and live event tickets.
- Free car parking just a few minutes' walk from the Lowry building.
- Paid day off for your birthday.
- Discounts at the bars, restaurant and gift shop located within the Lowry building.
- Access to Lowry's Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
- Group Life Assurance Scheme.
Please note that Media City UK is a well-connected destination with a variety of different transport options - bus, car, tram and bike.
- The application deadline for this vacancy on 13th October 2026
- Interviews will be on 27th October 2026, please ensure your availability for this date
Lowry is committed to creating an inclusive workforce by reflecting and representing the diversity of Salford and the UK.
We want to attract the broadest range of talented people to be part of Lowry - whether that is to work in our creative or support roles.
We particularly encourage applications from the following two people groups who are currently under-represented in our work force and in the wider performing and visual arts sector; those people who experience racism and marginalisation, including those from African, Caribbean, North African, Latin X, South Asian, East Asian and South East Asian heritage and their diasporas, those who are disabled, Deaf and neurodivergent or have long-term health conditions.
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Commercial Duty Manager in Salford employer: The Lowry
The Lowry in Salford is an exceptional employer that values its team members and fosters a vibrant work culture centred around arts and culture. With opportunities for personal growth and development, employees enjoy a supportive environment where they can engage with diverse audiences and contribute to memorable experiences. The part-time and casual roles offer flexibility, making it an ideal workplace for those passionate about the arts and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Duty Manager in Salford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Lowry. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Lowry
Don't be shy about reaching out to The Lowry directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Commercial Duty Manager in Salford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Lowry and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Lowry
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
