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- Tasks: Join our gift shop team and deliver outstanding customer service.
- Company: Lowry, a vibrant arts venue in MediaCityUK.
- Benefits: Enjoy discounted theatre tickets, free parking, and a paid day off for your birthday.
- Other info: We value diversity and encourage applications from under-represented groups.
- Why this job: Be part of an exciting cultural hub and enhance visitor experiences.
- Qualifications: Previous retail experience and a positive, can-do attitude.
The predicted salary is between 12000 - 15000 £ per year.
Overview
Retail Assistant, permanent, 22.5 Hours over 3/4 days per week (7 day rota) to be discussed at interview stage. Weekend and bank holiday working along with one late night a month for stock taking, £14,742 pro rata per annum, plus staff benefits.
Lowry is a visual and performing arts venue situated at the heart of MediaCityUK in Salford, one of the world’s most exciting culture and media destinations.
Responsibilities
Are you an enthusiastic, positive individual with a can-do attitude? We are seeking an enthusiastic Retail Assistant to join our gift shop team, playing a vital role in enhancing our visitor experience. The ideal candidate will be a team player who can also work independently and has previous retail experience and knowledge of LS Lowry and his work. You will be responsible for delivering outstanding customer service, maintaining a clean and organised shop floor, and ensuring products are restocked as needed.
Benefits
- Complimentary and discounted theatre and live event tickets.
- Free car parking just a few minutes’ walk from the Lowry building.
- Paid day off for your birthday.
- Discounts at the bars, restaurant and gift shop located within the Lowry building.
- Access to Lowry’s Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
- Group Life Assurance Scheme.
We appreciate the interest of all previous applicants; however, we are seeking new candidates for this position.
How to apply
For more information, please download the Lowry recruitment pack. To apply for this position please submit your CV and a covering letter by clicking on ‘Apply for this job’ via the vacancy on Lowry’s Careers page. Your application should describe how you would apply your knowledge, experience and skills to fulfil the main duties and responsibilities of the post.
Recruitment process
To ensure fairness during our shortlisting process, we ask that you remove all personal details (such as name, age, location, ethnicity, marital status etc) from your CV and covering letter before uploading. This reduces the risk of any potential bias during our recruitment process and ensures that all shortlisting is based on skills, experience and suitability for a role. Thank you for your understanding.
Lowry is committed to creating an inclusive workforce by reflecting and representing the diversity of Salford and the UK. We want to attract the broadest range of talented people to be part of Lowry – whether that is to work in our creative or support roles. We particularly encourage applications from the following two people groups who are currently under-represented in our work force and in the wider performing and visual arts sector; those people who experience racism and marginalisation, including those from African, Caribbean, North African, LatinX, South Asian, East Asian and South East Asian heritage and their diasporas, those who are disabled, Deaf and neurodivergent or have long-term health conditions.
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Retail Assistant employer: The Lowry
Contact Detail:
The Lowry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the Lowry and its vibe! Familiarise yourself with LS Lowry's work and the venue itself. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or provide exceptional service. We all know that a positive attitude goes a long way in retail!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or at events. They can give you insider tips about the application process and what it’s really like to work at the Lowry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure your CV highlights your retail experience and any relevant skills that match the job description.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the role and how you can contribute to enhancing our visitors' experience at Lowry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We’re looking for specific examples of how you’ve delivered outstanding customer service or worked effectively in a team.
Keep It Clean and Organised: Just like we expect our shop floor to be tidy, your application should be well-structured and easy to read. Use clear headings and bullet points where necessary to make it visually appealing.
Follow the Application Instructions: Don’t forget to submit your application through our website! Make sure to remove any personal details from your CV and cover letter as instructed. This helps us focus on what really matters: your skills and experience.
How to prepare for a job interview at The Lowry
✨Know Your Stuff
Familiarise yourself with LS Lowry and his work before the interview. Being able to discuss his art and its significance will show your genuine interest in the role and the venue.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer.
✨Dress the Part
Since you'll be working in a gift shop, make sure to dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team dynamics, upcoming events at the venue, or how success is measured in the role. It shows you're engaged and interested in the position.