At a Glance
- Tasks: Supervise the retail team and ensure excellent customer service while driving sales.
- Company: Join Lowry, a vibrant arts venue in MediaCityUK, known for its creativity.
- Benefits: Enjoy discounts on events, free parking, and a paid day off for your birthday.
- Other info: Inclusive workplace committed to diversity and excellent career growth opportunities.
- Why this job: Be part of an exciting team and make a real impact in a cultural hub.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30286 - 30286 £ per year.
Retail Supervisor, permanent, £30,286.21 per annum, plus staff benefits
Lowry is a visual and performing arts venue situated at the heart of Media City UK in Salford, one of the world’s most exciting culture and media destinations.
Lowry is looking for a Retail Supervisor to join the team at a very exciting time.
This role will be responsible for the day-to-day shop floor operation of Lowry’s retail shop, managing the retail team, driving sales and delivering optimum financial profitability.
The ideal candidate will lead on a variety of tasks from supervising the retail team and lead by example in providing excellent proactive customer service as well as the implementation and maintenance of merchandising standards and guidelines.
Working hours: any 5/7 days of the week including weekends and bank holidays
The role has a number of staff benefits including
- Complimentary and discounted theatre and live event tickets.
- Free car parking just a few minutes’ walk from the Lowry building.
- Paid day off for your birthday.
- Discounts at the bars, restaurant and gift shop located within the Lowry building.
- Access to Lowry’s Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
- Group Life Assurance Scheme.
Media City UK is a well-connected destination with a variety of different transport options – bus, car, tram and bike.
Lowry is committed to creating an inclusive workforce by reflecting and representing the diversity of Salford and the UK.
We want to attract the broadest range of talented people to be part of Lowry – whether that is to work in our creative or support roles.
We particularly encourage applications from the following two people groups who are currently under-represented in our workforce and in the wider performing and visual arts sector; those people who experience racism and marginalisation, including those from African, Caribbean, North African, Latin X, South Asian, East Asian and South East Asian heritage and their diasporas, those who are disabled, Deaf and neurodivergent or have long-term health conditions.
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Retail Supervisor in Eccles employer: The Lowry
At Lowry, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the heart of MediaCityUK, where creativity and community thrive. As a Maintenance Assistant, you will enjoy a range of benefits including complimentary theatre tickets, a paid day off for your birthday, and access to our Wellbeing Hub, all while contributing to the maintenance of a prestigious arts venue. We are committed to employee growth and inclusivity, ensuring that every team member feels valued and supported in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Eccles
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Lowry, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Lowry!
We think you need these skills to ace Retail Supervisor in Eccles
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Lowry, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Lowry and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Lowry that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Lowry
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
