Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead CRM and digital strategies to enhance customer experiences at The Lowry Theatre.
- Company: Join The Lowry, a cultural landmark in MediaCityUK, known for its vibrant arts scene.
- Benefits: Enjoy complimentary theatre tickets, discounts, and access to wellbeing services.
- Why this job: Make a real impact on customer journeys while working in a creative environment.
- Qualifications: Experience in CRM and digital strategy development is essential.
- Other info: Hybrid working model with excellent career growth opportunities.
The predicted salary is between 42000 - 58000 £ per year.
Posting date: 05 February 2026
Salary: £50,000 per year
Hours: Full time
Closing date: 25 February 2026
Location: M50 3AZ
Remote working: Hybrid - work remotely up to 2 days per week
Company: The Lowry Theatre
Job type: Contract
Job reference:
Summary
Contract: 12 month fixed-term contract
Hours: 37.5 hours per week, Monday to Friday
Salary: In the region of £50k, depending on experience, plus staff benefits
Lowry is an internationally acclaimed cultural landmark situated at the heart of MediaCityUK in Salford, one of the world's most exciting culture and media destinations. We have an exciting opportunity for a Head of CRM & Digital to join the team to cover a period of maternity leave for 12 months, leading in the development and delivery of the CRM and Digital strategies at Lowry. You will work across the whole organisation ensuring a joined-up approach to digital content, the website, e-CRM and wider CRM systems. The role will optimise every element of the full customer journey at Lowry. You will work collaboratively with the other Heads (Communications, Marketing and Ticketing) in the department to ensure that CRM is integrated into every aspect of the teams work, as well as with the wider organisation.
Benefits
- Complimentary and discounted theatre and live event tickets
- Free car parking just a few minutes' walk from the Lowry building
- Paid day off for your birthday
- Discounts at the bars, restaurant and gift shop located within the Lowry building
- Access to Lowry's Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments
- Group Life Assurance Scheme
MediaCityUK is a well-connected destination with a variety of different transport options - bus, car, tram and bike. The application deadline for this vacancy is Wednesday 25th February 2026. Interviews will be on Tuesday 3rd March 2026. Please ensure your availability for this date.
Head of CRM & Digital (12 month FTC) in Salford employer: The Lowry Theatre
Contact Detail:
The Lowry Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of CRM & Digital (12 month FTC) in Salford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do at Lowry!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in CRM and digital strategies can make a real difference at Lowry. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Head of CRM & Digital (12 month FTC) in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of CRM & Digital role. Highlight relevant experience and skills that align with the job description. We want to see how you can optimise customer journeys and lead digital strategies!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Lowry. Share your passion for CRM and digital strategies, and don’t forget to mention any collaborative projects you've led.
Showcase Your Achievements: When detailing your experience, focus on achievements rather than just responsibilities. We love numbers and results, so if you've improved customer engagement or increased sales through digital channels, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at The Lowry Theatre
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM trends and tools. Research what systems The Lowry Theatre currently uses and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Digital Strategy Skills
Prepare examples of successful digital strategies you've implemented in the past. Be specific about the results you achieved and how they can translate to optimising customer journeys at The Lowry.
✨Collaborative Mindset is Key
Since this role involves working closely with other departments, think of ways to demonstrate your collaborative skills. Share experiences where you’ve successfully worked with marketing or communications teams to achieve a common goal.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to CRM and digital strategy. Practice articulating your thought process and decision-making skills in these scenarios to show you can think on your feet.
