At a Glance
- Tasks: Lead CRM initiatives and enhance audience engagement across the organisation.
- Company: The Lowry Theatre, a vibrant arts venue in MediaCityUK.
- Benefits: Enjoy free theatre tickets, birthday leave, and health services.
- Other info: Hybrid working model with excellent transport links.
- Why this job: Join a creative team and shape audience experiences in the arts.
- Qualifications: Experience with CRM systems and strong communication skills required.
The predicted salary is between 33533 - 33533 £ per year.
CRM Manager, permanent, £33,533.27 per annum, plus staff benefits. Lowry is a visual and performing arts venue situated at the heart of MediaCityUK in Salford, one of the world's most exciting culture and media destinations.
We are looking for a CRM Manager to develop, manage and execute CRM across the organisation and lead on all eCRM activity. The role requires acting as a CRM champion within the organisation, ensuring colleagues understand how best to engage and communicate with audiences and that all touchpoints across the audience journey connect.
The role sits within the Audiences, Sales and Marketing Department, which brings together Ticketing, Communications, Marketing, CRM and Digital as a centralised team working across the whole organisation, united by shared accountability and responsibility for audience and revenue targets. The ability to communicate complex and technical information in clear and engaging ways is essential. You will also have extensive experience with ESP platforms, CRM systems, data analysis and reporting tools, and an enthusiasm for staying informed on audience behaviours and insights, CRM, emerging digital and wider marketing trends.
Benefits:- Complimentary and discounted theatre and live event tickets.
- Free car parking just a few minutes' walk from the Lowry building.
- Paid day off for your birthday.
- Discounts at the bars, restaurant and gift shop located within the Lowry building.
- Access to Lowry's Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
- Group Life Assurance Scheme.
MediaCityUK is a well-connected destination with a variety of transport options – bus, car, tram and bike.
CRM Manager - Hybrid Role in Audience Growth & Insights in Salford employer: The Lowry Theatre
The Lowry Theatre is an exceptional employer, offering a vibrant work culture at the heart of MediaCityUK, where creativity and collaboration thrive. Employees benefit from a range of perks including complimentary theatre tickets, a paid day off for birthdays, and access to comprehensive wellbeing services, all while enjoying the flexibility of a hybrid working model. With a strong focus on professional growth and a supportive team environment, The Lowry Theatre is dedicated to fostering talent and ensuring that every employee feels valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager - Hybrid Role in Audience Growth & Insights in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to The Lowry Theatre. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your CRM successes. When you get the chance to chat with hiring managers, let them see how you can bring value to their team.
✨Tip Number 3
Be ready for the interview! Research The Lowry Theatre and its audience engagement strategies. Tailor your answers to show how your experience aligns with their goals and how you can be their CRM champion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM Manager - Hybrid Role in Audience Growth & Insights in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your experience with ESP platforms and CRM systems, and don’t forget to showcase your data analysis skills. We want to see how you can connect with audiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your skills align with our goals at The Lowry Theatre. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:Since the role requires clear communication of complex information, make sure your application reflects this. Use straightforward language and structure your thoughts well. We’re looking for clarity and engagement in your writing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Lowry.
How to prepare for a job interview at The Lowry Theatre
✨Know Your CRM Stuff
Make sure you brush up on your knowledge of CRM systems and ESP platforms. Be ready to discuss your experience with data analysis and how you've used insights to drive audience engagement in previous roles.
✨Showcase Your Communication Skills
Since the role requires clear communication of complex information, prepare examples of how you've successfully conveyed technical details to non-technical colleagues. This will demonstrate your ability to be a CRM champion within the organisation.
✨Understand Audience Behaviour
Familiarise yourself with current trends in audience behaviour and CRM. Bring insights or case studies to the interview that showcase your enthusiasm for staying informed and how it can benefit the Lowry Theatre.
✨Engage with the Company Culture
Research the Lowry Theatre and its mission. Be prepared to discuss how your values align with theirs and how you can contribute to their goals in audience growth and insights. Showing genuine interest in their culture can set you apart.
