At a Glance
- Tasks: Ensure guest rooms are spotless and create a welcoming atmosphere.
- Company: Join The Lowry Hotel, Manchester’s iconic five-star destination.
- Benefits: Enjoy meals on duty, discounts, and online training opportunities.
- Other info: Flexible shifts with great career development in a diverse workplace.
- Why this job: Be part of a team that values comfort and exceptional service.
- Qualifications: Previous experience in housekeeping and strong communication skills.
The predicted salary is between 20000 - 22000 £ per year.
The exciting role of Room Attendant has arisen within The Lowry Hotel - Manchester’s Iconic five-star hotel. Working within the housekeeping department, you will be responsible for cleanliness of the guest bedroom ensuring that these are serviced to a high standard.
Your main responsibilities are to consistently achieve the standards of cleanliness, product presentation and customer care in all guest rooms and public areas to create a warm, friendly, and comfortable environment for our guests. Ensuring the appropriate level of security for all guest belongings to create a feeling of comfort and confidence. To know and demonstrate the departmental standards of performance and co-operate & communicate with colleagues and always support the delivery of quality standards.
The ideal candidate will have previous experience in a similar role and have the ability to work on their own as well as part of a team. Excellent communication and organisational skills are essential and the ability to manage their own day with little supervision. The hours of work are on a shift basis including weekends. The start and finish times vary dependent on business, therefore flexibility within the role is essential.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests.
- Uniform and Meals on duty provided
- Unique team member discount rate and discount off all food and drink. Friends and family discount also available.
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to online training facilities with Flow
- Death in Service Benefit for contracted employees
The Lowry hotel is an equal opportunities employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact luke.martindale@thelowryhotel.com. You must meet the legal requirements to work in the UK.
Room Attendant in Salford employer: The Lowry Hotel
The Lowry Hotel is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee well-being. With comprehensive benefits such as meals on duty, team member discounts, and access to online training, staff are supported in their professional growth while enjoying the unique experience of working in Manchester's iconic five-star hotel. Join us to be part of a dedicated team that values quality service and fosters a warm, friendly environment for both guests and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Salford
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Lowry Hotel. Familiarise yourself with its values and what makes it special. This will help you show genuine interest and connect your skills to their needs.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your previous experience and how it aligns with the high standards expected at The Lowry.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the role seriously and respect the hotel's standards.
✨Tip Number 4
Follow up! After your interview, don’t forget to send a quick thank-you email. It’s a nice touch that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Room Attendant in Salford
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any previous experience you have in housekeeping or similar roles. We want to see how your skills align with the responsibilities of a Room Attendant, so don’t hold back on sharing your achievements!
Be Personable:Since communication is key in this role, let your personality shine through in your application. We’re looking for someone who can create a warm and friendly environment for our guests, so a touch of charm in your writing can go a long way!
Flexibility is Key:Mention your availability and willingness to work shifts, including weekends. We appreciate candidates who understand the nature of the hospitality industry and can adapt to varying schedules.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Lowry Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research The Lowry Hotel. Familiarise yourself with its history, values, and what makes it stand out as a five-star establishment. This knowledge will not only impress your interviewers but also help you understand how you can contribute to maintaining their high standards.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or similar roles. Prepare specific examples of how you've maintained cleanliness and customer care in past positions. Highlight any instances where you went above and beyond to ensure guest satisfaction, as this aligns perfectly with the hotel's commitment to comfort and service.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, think of examples that showcase your ability to work well with others. Share stories about how you've collaborated with colleagues to achieve common goals or how you've supported team members during busy shifts. This will show that you're not just a great individual worker but also a valuable team player.
✨Flexibility is Key
Given the shift-based hours and varying start and finish times, be prepared to discuss your flexibility. Share your willingness to adapt to different schedules and how you manage your time effectively. This will reassure the interviewers that you can handle the demands of the role without any issues.
