At a Glance
- Tasks: Supervise a dynamic team to maintain five-star housekeeping standards.
- Company: Join the prestigious 5* Lowry Hotel known for its stylish interiors.
- Benefits: Enjoy competitive salary, meals on shift, and exclusive discounts.
- Other info: Great training opportunities and a commitment to diversity and inclusion.
- Why this job: Lead a passionate team and ensure guests experience top-notch service.
- Qualifications: Previous supervisory experience and strong leadership skills required.
The predicted salary is between 25000 - 30000 € per year.
The 5* Lowry Hotel is recruiting for the exciting role of Housekeeping Supervisor. You will report directly into the Executive Housekeeper and are responsible for supervising a team of 26. Your duties will entail assisting in the daily running of the department by ensuring employees are consistently adhering to service delivery and departmental standards.
To achieve this, your responsibilities will involve checking arrivals and departure lists and preparing the room lists for the Room Attendants, then clearly communicating this at the start of shifts. You will also be responsible for checking bedrooms and ensuring that five-star standards are being met. This Supervisory role will also deal with any problems or complaints whilst on duty and assist with any guest requests.
The ideal candidate will have previous experience as a Housekeeping Supervisor, great leadership skills and effective training and coaching knowledge. You will also be able to demonstrate effective communication skills as the role involves liaising with all levels of colleagues, management, and guests. A pro-active attitude with an eye for detail and being standards driven is essential.
In return for your commitment to delivering five-star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy, and understated service for its guests with interiors that are contemporary and have a real sense of style.
What we offer:- Competitive salary
- Meals provided on shift by our inhouse kitchen
- Exclusive team member room rates
- Exclusive team member discounts on food and beverage
- Exclusive family & Friends room rates
- Access to excellent resources and opportunities for learning and development
- Access to our Bespoke Employee Assistance Programme
- Additional holiday days and long service events after three years' service
- Death in service benefit for contracted employees
- Birthday as a paid day off
- Pension scheme
THE LOWRY HOTEL IS AN EQUAL OPPORTUNITIES EMPLOYER. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact luke.martindale@thelowryhotel.com. You must meet the legal requirements to work in the UK.
Housekeeping Supervisor in Salford employer: The Lowry Hotel
The Lowry Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With competitive salaries, comprehensive training opportunities, and unique benefits such as exclusive discounts and meals on duty, we ensure our team members feel valued and supported. Located in a prestigious area, our commitment to diversity and inclusion fosters a welcoming environment where every employee can thrive and contribute to our five-star service standards.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at The Lowry Hotel or similar establishments. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and housekeeping standards. Think of examples from your past experience that showcase your ability to manage a team and maintain high standards. We want you to shine!
✨Tip Number 3
Show off your proactive attitude! During the interview, be ready to discuss how you've tackled challenges in previous roles. This will demonstrate your problem-solving skills and commitment to delivering five-star service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Lowry Hotel.
We think you need these skills to ace Housekeeping Supervisor in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housekeeping Supervisor role. Highlight your previous experience in housekeeping and any leadership roles you've held. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since this role involves liaising with colleagues, management, and guests, it's crucial to showcase your effective communication skills. Use examples from your past experiences to demonstrate how you’ve successfully handled similar situations.
Be Proactive in Your Cover Letter:In your cover letter, express your proactive attitude and attention to detail. Share specific instances where you’ve gone above and beyond in your previous roles. We love seeing candidates who are driven and standards-focused!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Lowry Hotel!
How to prepare for a job interview at The Lowry Hotel
✨Know Your Standards
Before the interview, brush up on what five-star service means. Familiarise yourself with the standards expected in a luxury hotel environment like The Lowry. Be ready to discuss how you’ve maintained or improved these standards in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you trained staff, resolved conflicts, or improved team performance. This will demonstrate your capability to supervise a team of 26 effectively.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, such as handling guest complaints or briefing your team at the start of a shift.
✨Be Proactive and Detail-Oriented
During the interview, highlight your proactive approach and attention to detail. Share instances where you identified issues before they became problems or went above and beyond to ensure guest satisfaction. This aligns perfectly with the expectations for a Housekeeping Supervisor.
