At a Glance
- Tasks: Supervise events, ensuring exceptional service and smooth operations at The Lowry Hotel.
- Company: Join Manchester's iconic five-star hotel known for luxury and personalised service.
- Benefits: Enjoy meals on duty, discounts, training opportunities, and a supportive team environment.
- Other info: Flexible hours with opportunities for growth in a diverse and inclusive workplace.
- Why this job: Be part of creating unforgettable experiences in a dynamic and stylish setting.
- Qualifications: Experience in food and beverage or events, with strong leadership and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
An exciting new vacancy for a Conference and Banqueting Supervisor has arisen within The Lowry Hotel. Manchester’s iconic five-star hotel offers an exceptional setting for conferences, meetings, weddings, private dining and special events. Renowned for its contemporary interiors, personalised service and understated luxury, The Lowry Hotel is committed to delivering memorable experiences and the highest standards of hospitality for every guest.
The role involves supervising the day-to-day operation of the Conference and Banqueting department, ensuring all events run smoothly and efficiently while delivering exceptional five-star service. Responsibilities include:
- Overseeing the setup and preparation of function rooms
- Supervising and supporting team members
- Briefing staff before events
- Coordinating food and beverage service
- Ensuring all guest requirements are met
You will work closely with the Events, Kitchen and other hotel departments to ensure each function is delivered to the highest standards. The role will also involve monitoring service quality, maintaining cleanliness and presentation, handling guest enquiries and resolving any issues professionally and efficiently.
The ideal candidate will preferably have previous experience within conference and banqueting or food and beverage operations, with supervisory experience being an advantage. You will have excellent communication and organisational skills, a strong eye for detail and the ability to lead, motivate and support a team. A proactive approach, the ability to work under pressure and a passion for delivering outstanding guest experiences are essential.
The role requires flexibility and may involve working evenings, weekends, early starts and late finishes, depending on the hotel's event schedule. The Lowry Hotel’s service brand pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ are key attributes for all candidates applying for this role. We are looking for someone who takes pride in creating exceptional experiences, anticipates guest needs and leads by example to ensure every event reflects the hotel's five-star standards.
In return for your dedication to delivering outstanding service and maintaining the highest standards, we offer excellent training, development and progression opportunities, alongside a range of team member benefits. The Lowry Hotel is renowned as a place that guarantees comfort, privacy and understated service for its guests, with contemporary interiors and a distinctive sense of style. As Conference and Banqueting Supervisor, you will play an important role in upholding this reputation by ensuring every meeting, celebration and special occasion is delivered seamlessly.
Benefits include:
- Uniform and meals on duty provided
- Unique team member discount rate of £25 per room, room only, and 50% off food and drink
- Friends and family discounts are also available
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to online training facilities
- Death-in-service benefit for contracted employees
The Lowry Hotel is an equal opportunities employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact luke.martindale@thelowryhotel.com. You must meet the legal requirements to work in the UK.
Food & Beverage Supervisor in Salford employer: The Lowry Hotel
The Lowry Hotel is an exceptional employer, offering a vibrant work culture in the heart of Manchester. As a Kitchen Porter, you will enjoy benefits such as uniform and meals on duty, generous discounts on food and drink, and access to online training facilities, all while being part of a diverse and inclusive team that values service excellence. With opportunities for personal growth and a commitment to maintaining high standards, The Lowry Hotel provides a rewarding environment for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in Salford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Lowry Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Lowry Hotel
Don't be shy about reaching out to The Lowry Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in Salford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Lowry Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Lowry Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
