At a Glance
- Tasks: Welcome and seat guests, manage reservations, and ensure a smooth dining experience.
- Company: Join The Lowry Hotel, Manchester’s iconic five-star destination.
- Benefits: Enjoy meals on duty, discounts, and access to training resources.
- Other info: Flexible hours required; great opportunity for career growth in hospitality.
- Why this job: Be part of a renowned service culture and create memorable experiences for guests.
- Qualifications: Experience in busy restaurants and strong communication skills are essential.
The predicted salary is between 20250 - 24750 £ per year.
An exciting opportunity has arisen for a Food & Beverage Host to join the team at The Lowry Hotel, Manchester’s iconic five-star hotel. The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘intuitive’ service delivery are key attributes to all candidates for this role.
You will represent the hotel’s renowned service culture while ensuring all guests are greeted with warmth, professionalism, and genuine care. As a host, you will be instrumental in managing guest flow, seating arrangements, and ensuring the overall guest experience runs smoothly in The River Restaurant (2 AA Rosettes).
As a Food & Beverage Host, you will welcome and seat guests in a professional and engaging manner, managing reservations and coordinating with the restaurant and bar teams to ensure a seamless flow of service. You will anticipate guest needs, assist with special requests, and provide informed guidance on menus, dietary requirements, and allergen information.
Working closely with your colleagues, you’ll help maintain a calm, organised atmosphere during busy periods, ensuring every guest enjoys a smooth and memorable dining experience that reflects The Lowry Hotel’s reputation for exceptional and intuitive service.
The ideal candidate will have previous experience working within a busy restaurant environment. You should be familiar with restaurant booking systems such as OpenTable or ResDiary, and be comfortable handling guest enquiries and reservations in a professional manner. Exceptional communication and interpersonal skills are essential. You should be well-presented, organised, and proactive, with the ability to remain composed during busy periods.
This is a full-time role, and flexibility to work weekends, early mornings, and late finishes is required.
Benefits include:
- Uniform and Meals on duty provided
- Unique team member discount rate of twenty-five pounds per room only and 50% of all food and drink. Friends and family discount also available.
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to online training facilities with Flow
- Death in service benefit for contracted employees
The Lowry Hotel is an Equal Opportunities employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact luke.martindale@thelowryhotel.com.
You must meet the legal requirements to work in the UK.
Compensation: Competitive salary.
Food & Beverage Host (Full-Time) in Salford employer: The Lowry Hotel
The Lowry Hotel is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. With flexible working hours and opportunities for personal growth within the hospitality sector, you will thrive in a supportive environment that values your contributions. Located in the heart of Manchester, you'll enjoy being part of a prestigious establishment known for its commitment to excellence and a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Host (Full-Time) in Salford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Lowry Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Lowry Hotel
Don't be shy about reaching out to The Lowry Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Host (Full-Time) in Salford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Lowry Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Lowry Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
