At a Glance
- Tasks: Supervise a team of 26, ensuring five-star housekeeping standards are met.
- Company: Join the prestigious 5* Lowry Hotel known for its stylish interiors and exceptional service.
- Benefits: Enjoy competitive salary, meals on shift, and exclusive discounts for team members.
- Other info: Excellent training and development opportunities await you in this vibrant environment.
- Why this job: Lead a dynamic team and make a real impact on guest experiences in luxury hospitality.
- Qualifications: Previous supervisory experience in housekeeping and strong leadership skills required.
The predicted salary is between 24000 - 30000 € per year.
The 5* Lowry Hotel is recruiting for the exciting role of Housekeeping Supervisor. You will report directly into the Executive Housekeeper and are responsible for supervising a team of 26. Your duties will entail assisting in the daily running of the department by ensuring employees are consistently adhering to service delivery and departmental standards.
To achieve this, your responsibilities will involve checking arrivals and departure lists and preparing the room lists for the Room Attendants, then clearly communicating this at the start of shifts. You will also be responsible for checking bedrooms and ensuring that five-star standards are being met. This Supervisory role will also deal with any problems or complaints whilst on duty and assist with any guest requests.
The ideal candidate will have previous experience as a Housekeeping Supervisor, great leadership skills and effective training and coaching knowledge. You will also be able to demonstrate effective communication skills as the role involves liaising with all levels of colleagues, management, and guests. A pro‑active attitude with an eye for detail and being standards driven is essential.
In return for your commitment to delivering five-star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy, and understated service for its guests with interiors that are contemporary and have a real sense of style.
What we offer:
- Competitive salary
- Meals provided on shift by our in‑house kitchen
- Exclusive team member room rates
- Exclusive team member discounts on food and beverage
Housekeeping Supervisor employer: The Lowry Hotel
The Lowry Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee development and satisfaction. As a Housekeeping Supervisor, you will benefit from competitive salaries, exclusive discounts, and comprehensive training opportunities, all within a prestigious 5-star environment that values excellence and attention to detail.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like The Lowry Hotel. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully managed a team or resolved conflicts. We want you to showcase that you're the perfect fit for supervising a team of 26!
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific instances where you ensured high standards in housekeeping. This will demonstrate that you understand what it takes to maintain five-star service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience as a Housekeeping Supervisor. We want to see how your leadership skills and attention to detail shine through, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the role. Share your passion for delivering five-star service and how your proactive attitude can contribute to our team at The Lowry Hotel.
Show Off Your Communication Skills:Since this role involves liaising with various levels of staff and guests, make sure to highlight your effective communication skills in your application. We love candidates who can clearly convey their thoughts and ideas!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Lowry Hotel!
How to prepare for a job interview at The Lowry Hotel
✨Know Your Standards
Before the interview, brush up on the five-star standards expected in a luxury hotel. Familiarise yourself with what makes a guest's experience exceptional and be ready to discuss how you would uphold these standards as a Housekeeping Supervisor.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you trained or coached staff, resolved conflicts, or improved service delivery. This will demonstrate your capability to manage a team of 26 effectively.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like briefing your team at the start of a shift or handling a guest complaint, to showcase your skills.
✨Be Proactive and Detail-Oriented
During the interview, highlight your proactive attitude and attention to detail. Share examples of how you've identified issues before they became problems or how you've ensured that every room meets high standards. This will show that you're not just reactive but also forward-thinking.
