Facilities Assistant

Facilities Assistant

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Assistant Chief Engineer with maintenance tasks in a five-star hotel.
  • Company: The Lowry Hotel is Manchester's iconic five-star destination known for its luxury and style.
  • Benefits: Enjoy hotel discounts, meals on duty, uniforms, and a birthday day off.
  • Why this job: Join a dynamic team delivering exceptional service in a stylish environment.
  • Qualifications: Experience in maintenance tasks like electrics, plumbing, and carpentry is essential.
  • Other info: Flexible shift patterns including weekends; training and development opportunities available.

The predicted salary is between 24000 - 36000 £ per year.

An exciting new vacancy of Facilities Assistant has arisen within The Lowry Hotel - Manchester's iconic five-star hotel.

This role involves supporting the Assistant Chief Engineer within the Facilities department and using the property management system for both preventative and reactive maintenance to ensure the smooth running of the hotel in accordance with legislation and Company procedures.

The role involves responding and prioritising maintenance requests, ensuring guests are safe and the hotel is fully functional. The successful candidate will undertake all maintenance tasks from electrics, plumbing, carpentry, minor electrical work and mechanical engineering work.

The ideal candidate will possess the skills and experience to be able to carry out the above maintenance tasks to a high standard and be able to appreciate the privacy our guests require in a five-star hotel.

The hours of work are on a shift basis including weekends, early & late shifts between the hours of 9am & 9pm. Therefore flexibility is essential.

The Lowry Hotels service Brand Pillars of Iconic, Individual and Iconic service delivery are key attributes to all candidates for this role.

In return for your commitment to delivering five-star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.

  • Uniform and Meals on duty provided
  • Unique team member discount rate of £25 per room only and 50% off all food and drink. Friends and family discount also available.
  • Access to discounted rates with Millennium and Copthorne Hotels
  • Access to online training facilities with Flow
  • Birthday day off

The Lowry hotel is an equal opportunities employer.

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Contact Detail:

The Lowry Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Assistant

✨Tip Number 1

Familiarise yourself with the property management systems commonly used in hotels. Understanding how these systems work will give you an edge when discussing your ability to handle maintenance requests efficiently.

✨Tip Number 2

Highlight any previous experience in a similar role, especially in a hospitality environment. Being able to demonstrate your understanding of the unique demands of a five-star hotel will make you stand out.

✨Tip Number 3

Showcase your flexibility and willingness to work varied shifts. Since the role requires early and late shifts, emphasising your adaptability can reassure employers that you're ready for the demands of the job.

✨Tip Number 4

Research The Lowry Hotel's service brand pillars: Iconic, Individual, and Iconic service delivery. Tailoring your conversation during interviews to reflect these values will demonstrate your alignment with their mission.

We think you need these skills to ace Facilities Assistant

Electrical Maintenance
Plumbing Skills
Carpentry Skills
Mechanical Engineering Knowledge
Property Management System Proficiency
Preventative Maintenance Techniques
Reactive Maintenance Skills
Health and Safety Compliance
Time Management
Flexibility in Working Hours
Attention to Detail
Customer Service Orientation
Problem-Solving Skills
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Facilities Assistant position. Highlight key skills such as maintenance tasks, flexibility, and customer service.

Tailor Your CV: Customise your CV to reflect relevant experience in maintenance and facilities management. Include specific examples of past work that demonstrate your ability to handle electrics, plumbing, and carpentry tasks.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering five-star service. Mention how your skills align with The Lowry's brand pillars of Iconic, Individual, and Iconic service delivery.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.

How to prepare for a job interview at The Lowry Hotel

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Facilities Assistant. Be prepared to discuss how your skills in maintenance tasks like electrics, plumbing, and carpentry align with what they are looking for.

✨Show Flexibility

Since the role requires shift work, including weekends and varying hours, be ready to express your flexibility. Share examples of how you've successfully managed similar schedules in the past.

✨Emphasise Guest Privacy

In a five-star hotel, guest privacy is paramount. Be prepared to discuss how you would handle maintenance tasks discreetly and respectfully, ensuring that guests feel comfortable and undisturbed.

✨Highlight Teamwork Skills

The role involves working closely with the Assistant Chief Engineer and possibly other team members. Share experiences where you've successfully collaborated with others to achieve a common goal, especially in a facilities or maintenance context.

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