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- Tasks: Welcome and seat guests, manage reservations, and ensure a smooth dining experience.
- Company: Join The Lowry Hotel, Manchester’s iconic five-star destination.
- Benefits: Enjoy meals on duty, discounts, and access to online training.
- Why this job: Be part of a renowned service culture and create memorable experiences for guests.
- Qualifications: Experience in busy restaurants and excellent communication skills are essential.
- Other info: Flexible hours required; great opportunity for career growth in hospitality.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a Food & Beverage Host to join the team at The Lowry Hotel, Manchester’s iconic five-star Hotel. The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘intuitive’ service delivery are key attributes to all candidates for this role. You will represent the hotel’s renowned service culture while ensuring all guests are greeted with warmth, professionalism, and genuine care.
As a host, you will be instrumental in managing guest flow, seating arrangements, and ensuring the overall guest experience runs smoothly in The River Restaurant (2 AA Rosettes). You will welcome and seat guests in a professional and engaging manner, managing reservations and coordinating with the restaurant and bar teams to ensure a seamless flow of service. You will anticipate guest needs, assist with special requests, and provide informed guidance on menus, dietary requirements, and allergen information.
Working closely with your colleagues, you’ll help maintain a calm, organised atmosphere during busy periods, ensuring every guest enjoys a smooth and memorable dining experience that reflects The Lowry Hotel’s reputation for exceptional and intuitive service.
The ideal candidate will have previous experience working within a busy restaurant environment. You should be familiar with restaurant booking systems such as OpenTable or ResDiary, and be comfortable handling guest enquiries and reservations in a professional manner. Exceptional communication and interpersonal skills are essential. You should be well-presented, organised, and proactive, with the ability to remain composed during busy periods.
This is a full-time role, and flexibility to work weekends, early mornings, and late finishes is required.
Benefits include:
- Uniform and Meals on duty provided
- Unique team member discount rate of twenty-five pounds per room only and 50% off all food and drink. Friends and family discount also available.
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to online training facilities with Flow
- Death in service benefit for contracted employees
The Lowry Hotel is an Equal Opportunities employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact us.
You must meet the legal requirements to work in the UK.
Food & Beverage Host (Full-Time) in Chipping Norton employer: The Lowry Hotel
Contact Detail:
The Lowry Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host (Full-Time) in Chipping Norton
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Lowry Hotel and soak up the atmosphere. Familiarise yourself with the restaurant layout and menu. This will not only impress them but also help you feel more confident during your chat.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Host, you'll be the face of the hotel. Role-play with a friend or family member to nail down how you'd greet guests and handle their requests. Show us you can bring that warmth and professionalism they’re after!
✨Tip Number 3
Be ready to showcase your experience! Think of specific examples from your past roles where you’ve managed guest flow or handled busy periods. We want to hear how you kept things running smoothly, so have those stories at the ready!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Lowry Hotel. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Host (Full-Time) in Chipping Norton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you embody the warmth and professionalism that The Lowry Hotel is known for. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Experience: Make sure to highlight any previous experience in busy restaurant environments. We’re looking for candidates who can manage guest flow and handle reservations like a pro, so be specific about your skills with systems like OpenTable or ResDiary.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The Lowry Hotel!
How to prepare for a job interview at The Lowry Hotel
✨Know the Brand Pillars
Familiarise yourself with The Lowry Hotel's service Brand Pillars: 'Iconic', 'Individual', and 'Intuitive'. Think about how you can embody these values in your responses and examples during the interview. This shows that you understand the hotel's ethos and are ready to represent it.
✨Showcase Your Experience
Prepare specific examples from your previous roles in busy restaurant environments. Highlight situations where you managed guest flow, handled reservations, or dealt with special requests. This will demonstrate your ability to thrive in a fast-paced setting and your commitment to exceptional service.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice greeting guests, managing seating arrangements, or handling a difficult customer. This will help you showcase your communication skills and ability to remain composed under pressure, which is crucial for a Food & Beverage Host.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics, training opportunities, or how the hotel maintains its high standards of service. This not only shows your interest in the role but also gives you a chance to assess if the hotel is the right fit for you.
