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- Tasks: Join our team as a Food and Beverage Assistant, serving guests in a vibrant hotel setting.
- Company: The Lowry Hotel is Manchester's iconic five-star destination known for luxury and style.
- Benefits: Enjoy perks like uniform, meals on duty, and discounts on food and drinks.
- Why this job: Be part of a dynamic team delivering exceptional service in a stylish environment.
- Qualifications: Previous experience in food and beverage is preferred, along with great customer skills.
- Other info: Casual role with flexible hours, including weekends and evenings.
An exciting new casual vacancy of Food and Beverage Assistant has arisen within The Lowry Hotel - Manchester's Iconic five-star hotel. As part of the food and beverage team, you will be working with a British Classic Menu that is influenced by locally sourced produce. As a Food and Beverage Assistant, you will work in the River Restaurant, Lowry Lounge and Bar, and Room Service department for The Lowry Hotel. The River Restaurant has been commended with 2 AA rosettes and aims to provide contemporary surroundings with fine dining in a relaxed setting. Live entertainment is provided most evenings and during Sunday lunch.
The role involves:
- Greeting and seating guests
- Taking orders
- Advising on menu choices
- Delivering and presenting food and beverages in the restaurant, bar, and room service departments
- Receiving payments
- Delivering a high level of personalised and professional service
You will be part of a team of 35 working together to ensure all guests receive the highest level of service delivery and follow the hotel standards. The ideal candidate will preferably have previous food and beverage experience, excellent customer care and social skills, be able to work using their own initiative, and have the ability to work as part of a dynamic team. The role is on a casual basis and will also involve working at weekends and may involve early starts and late finishes.
The Lowry Hotel's service Brand Pillars of 'Iconic', 'Individual', and 'Intuitive' service delivery are key attributes to all candidates for this role. In return for your dedication to delivering five-star service and standards, we offer excellent training, development, and progression opportunities in addition to other benefits such as hotel discounts, uniforms, and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy, and understated service for its guests with interiors that are contemporary and have a real sense of style.
Benefits include:
- Uniform and Meals on duty provided
- Unique team member discount rate and 50% off all food and drink. Friends and family discount also available.
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to wider wallet benefits platform
- Access to online training facilities with Flow
- Death in service benefit for contracted employees
The Lowry Hotel is an equal opportunities employer.
Casual Food and Beverage Assistant employer: The Lowry Hotel
Contact Detail:
The Lowry Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with The Lowry Hotel's brand and service pillars: 'Iconic', 'Individual', and 'Intuitive'. Understanding these values will help you align your approach during interviews and demonstrate that you are a good fit for their team.
✨Tip Number 2
Network with current or former employees of The Lowry Hotel. They can provide valuable insights into the work culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with the hotel, whether it's through social media or during a visit. A friendly and professional demeanour can leave a lasting impression.
✨Tip Number 4
Be prepared to discuss your availability and flexibility, especially regarding weekends and late shifts. Highlighting your willingness to adapt to the hotel's needs can make you a more attractive candidate.
We think you need these skills to ace Casual Food and Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food and Beverage Assistant position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the hotel. Mention specific aspects of The Lowry Hotel that appeal to you, such as its commitment to high standards and customer service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in food and beverage roles. Include details about your customer service skills, ability to work in a team, and any knowledge of fine dining or hospitality.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Lowry Hotel
✨Know the Menu
Familiarise yourself with the British Classic Menu and any special dishes offered at The Lowry Hotel. Being able to discuss menu items confidently will impress your interviewers and show your genuine interest in the role.
✨Demonstrate Customer Care Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations and ensure guest satisfaction, as this is crucial for a Food and Beverage Assistant.
✨Show Team Spirit
Emphasise your experience working in a team environment. The role requires collaboration with a dynamic team, so be ready to share instances where you contributed positively to a team effort.
✨Embrace Flexibility
Since the position involves casual hours, including weekends and late shifts, express your willingness to adapt to varying schedules. This shows your commitment and readiness to meet the hotel's needs.
