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- Tasks: Greet guests, take orders, and deliver food in a vibrant restaurant setting.
- Company: Join The Lowry Hotel, Manchester's iconic five-star destination with award-winning dining.
- Benefits: Enjoy hotel discounts, free meals on duty, and excellent training opportunities.
- Why this job: Be part of a dynamic team delivering five-star service in a stylish environment.
- Qualifications: Previous food and beverage experience and strong customer service skills preferred.
- Other info: Casual role with flexible hours, including weekends and potential early starts.
An exciting new vacancy of Casual Food and Beverage Assistant has arisen within The Lowry Hotel. Manchester’s iconic five-star hotel presents The River Restaurant that has been commended with 2 AA rosettes and aims to provide contemporary surroundings with fine dining in a relaxed setting. Live entertainment is provided most evenings and during Sunday lunch.
The role involves greeting and seating guests, taking orders, advising on menu choices, delivering and presenting food and beverages in the restaurant, bar and room service departments, receiving payments and delivering a high level of personalised and professional service amongst other duties. You will be part of a team, working together to ensure all guests receive the highest level of service delivery and following the hotel standards.
The ideal candidate will preferably have previous food and beverage experience, excellent customer care and social skills, be able to work using their own initiative and the ability to work as part of a dynamic team. The role is on a casual basis and will also involve working at weekends and may involve early starts and late finishes.
In return for your dedication to delivering five-star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.
- Uniform and Meals on duty provided
- Unique team member discount rate of 25 pounds per room only and 50% of all food and drink. Friends and family discount also available.
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to wider wallet benefits platform
- Access to online training facilities
- Death in service benefit for contracted employees
The Lowry Hotel is an equal opportunities employer.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Bank or payment details should not be provided when applying for a job.
Casual F&B Assistant employer: The Lowry Hotel
Contact Detail:
The Lowry Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Assistant
✨Tip Number 1
Familiarise yourself with The Lowry Hotel's service brand pillars: 'Iconic', 'Individual', and 'Iconic' service delivery. Understanding these values will help you align your approach to customer service during the interview.
✨Tip Number 2
Showcase your previous experience in food and beverage roles by preparing specific examples of how you've delivered excellent customer service. This will demonstrate your capability to meet the high standards expected at a five-star hotel.
✨Tip Number 3
Be ready to discuss your ability to work as part of a dynamic team. Think of instances where you've collaborated effectively with colleagues to enhance guest experiences, as teamwork is crucial in this role.
✨Tip Number 4
Prepare to express your flexibility regarding working hours, including weekends and late shifts. Highlighting your willingness to adapt to the hotel's needs can set you apart from other candidates.
We think you need these skills to ace Casual F&B Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual F&B Assistant position. Highlight your relevant experience in food and beverage service, customer care, and teamwork.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous roles in hospitality, particularly in food and beverage settings, and showcase your ability to deliver high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the hotel. Mention how your values align with The Lowry Hotel's service Brand Pillars of 'Iconic', 'Individual', and 'Iconic' service delivery.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Lowry Hotel
✨Know the Venue
Familiarise yourself with The Lowry Hotel and its dining offerings, especially The River Restaurant. Understanding the menu and the hotel's service philosophy will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure guest satisfaction, as this is crucial for a role in food and beverage.
✨Demonstrate Team Spirit
Since the role involves working as part of a dynamic team, be ready to discuss how you collaborate with others. Share instances where teamwork led to successful outcomes, emphasising your ability to work well under pressure.
✨Embrace Flexibility
The position requires working weekends and varying hours. Be prepared to express your willingness to adapt to different shifts and your enthusiasm for the casual nature of the role, which can lead to exciting experiences.
