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- Tasks: Lead and manage conferences and banquets, ensuring a five-star service experience.
- Company: Join The Lowry Hotel, Manchester's iconic five-star destination known for style and comfort.
- Benefits: Enjoy hotel discounts, meals on duty, and unique team member perks.
- Why this job: Be part of a dynamic team delivering exceptional service in a prestigious environment.
- Qualifications: Previous experience as a Conference & Banqueting Supervisor or Assistant Manager is essential.
- Other info: Flexible shifts required, including weekends; training and development opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
The exciting role of Assistant Conference & Banqueting Manager has arisen within The Lowry Hotel - Manchester's Iconic five-star hotel. You will report directly into the Food and Beverage Manager. This role is responsible for overseeing and directing all aspects of conferences, banquets and other events in a floor solely dedicated to delivering this service. You will be required to co-ordinate and liaise between departments to ensure the smooth running of an event, whilst ensuring professionalism and a five-star service is provided at all times.
The ideal candidate will have excellent guest care skills, be able to work using initiative, standards driven, and the ability to lead and manage a team. Previous experience of working as a Conference & Banqueting Supervisor or Assistant Manager level is required. The hours of work are on a shift basis including weekends, early & late shifts. Therefore flexibility is essential.
In return for your dedication to delivering five star service and standards, we offer excellent training, development and progression opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The successful candidate will currently be a strong supervisor or current assistant Food and Beverage Manager and experience of working in a 5 * hotel is also advantageous. The candidate will also possess excellent computer skills, a methodical approach to working, strategic approach, produce work of a high standard of accuracy and service delivery and be able to work to deadlines.
The Lowry Hotel's service Brand Pillars of 'Iconic', 'Individual' and 'Intuitive' service delivery are key attributes to all candidates for this role.
Benefits include:
- Uniform and Meals on duty provided
- Unique team member discount rate and 50% off all food and drink. Friends and family discount also available.
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to wider wallet benefits platform
- Access to online training facilities with Flow
- Death in service benefit for contracted employees
- Birthday day off
The Lowry hotel is an equal opportunities employer.
Assistant Manager Conference & Banqueting employer: The Lowry Hotel
Contact Detail:
The Lowry Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Conference & Banqueting
✨Tip Number 1
Familiarise yourself with The Lowry Hotel's brand pillars: 'Iconic', 'Individual', and 'Intuitive'. Understanding these values will help you align your approach during interviews and demonstrate how you can contribute to their five-star service.
✨Tip Number 2
Network with current or former employees of The Lowry Hotel. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to manage events and lead a team effectively. Highlighting specific instances where you've delivered exceptional service will resonate well with the hiring managers.
✨Tip Number 4
Demonstrate your flexibility and adaptability during the interview. Since the role requires working various shifts, showing that you're open to different schedules will make you a more attractive candidate.
We think you need these skills to ace Assistant Manager Conference & Banqueting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and banqueting roles. Emphasise your supervisory skills and any previous work in a five-star hotel environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional guest care. Mention specific examples of how you've successfully managed events or led teams in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as flexibility, initiative, and attention to detail. Use concrete examples to demonstrate these abilities.
Showcase Your Understanding of the Brand: Research The Lowry Hotel's service brand pillars: 'Iconic', 'Individual', and 'Intuitive'. Reflect this understanding in your application to show you align with their values and standards.
How to prepare for a job interview at The Lowry Hotel
✨Showcase Your Guest Care Skills
As an Assistant Manager in Conference & Banqueting, your ability to provide excellent guest care is crucial. Prepare examples from your previous experience where you went above and beyond to ensure guest satisfaction, as this will demonstrate your commitment to the five-star service expected at The Lowry Hotel.
✨Demonstrate Leadership Abilities
This role requires strong leadership skills. Be ready to discuss your experience in managing teams, resolving conflicts, and motivating staff. Highlight specific instances where your leadership made a positive impact on an event or team performance.
✨Understand the Importance of Flexibility
The job involves working various shifts, including weekends and late hours. During the interview, express your willingness to adapt to different schedules and share any past experiences that showcase your flexibility in a similar role.
✨Familiarise Yourself with The Lowry's Brand Pillars
The Lowry Hotel values 'Iconic', 'Individual', and 'Intuitive' service delivery. Research these brand pillars and think about how you can embody them in your role. Be prepared to discuss how you would implement these principles in your day-to-day responsibilities.
