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For Companies At a Glance
- Tasks: Lead a vibrant team to create an amazing dining experience for our community.
- Company: Join one of the UK's most successful restaurant groups with a unique culture.
- Benefits: Enjoy overtime pay, staff meals, 50% off food and drinks, and paid breaks.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be the super-brilliant leader who makes every customer leave happy!
- Qualifications: Experience in restaurant management and a passion for great service.
The predicted salary is between 35000 - 45000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks and will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
General Manager - New Opening in Wales employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - New Opening in Wales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy about reaching out to current employees at the Lounge. They might just have the inside scoop on what it takes to land that General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your unique style shine through. We want to see how you can bring your own flair to our Lounge while still upholding our high standards. Remember, we’re looking for someone who can lead a brilliant team!
✨Tip Number 3
Prepare to talk numbers! Brush up on your KPIs and be ready to discuss how you've managed budgets, stock, and labour in previous roles. We love candidates who can demonstrate their ability to make data-driven decisions while keeping customer satisfaction at the forefront.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace General Manager - New Opening in Wales
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can lead our brilliant team, so show us why you’d be super-brilliant too!
Tailor Your Application: Make sure to tailor your application to the role of General Manager. Highlight your experience in managing teams and delivering great customer experiences. We love seeing how your past roles have prepared you for this exciting opportunity, so be specific about your achievements and how they align with what we’re looking for.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We want to quickly see your relevant experience and skills, so avoid long paragraphs and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your CV and cover letter directly. Plus, it shows us that you’re keen on joining our Lounge family right from the start!
How to prepare for a job interview at The Lounges
✨Know the Brand Inside Out
Before your interview, make sure you research the restaurant group thoroughly. Understand their values, menu offerings, and what makes them unique in the industry. This will not only show your genuine interest but also help you align your management style with their brand ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to discuss your approach to team management, training, and motivation. Share specific examples of how you've successfully led teams in the past, focusing on how you foster a positive work environment and ensure high standards.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about challenges you've encountered in previous roles, particularly in managing shifts, customer satisfaction, and team dynamics. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Community Engagement
Since the role involves making the Lounge a great place for the local community, be ready to discuss how you've previously engaged with customers and the community. Share ideas on how you can enhance the Lounge's presence and reputation locally, showing that you understand the importance of community in hospitality.