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For Companies At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge, ensuring customer satisfaction and team engagement.
- Company: Join the Lounge family, a fast-growing hospitality brand with a fun culture.
- Benefits: Earn up to £14/hour, enjoy tips, staff food, discounts, and paid breaks.
- Other info: Exciting opportunities for personal growth and memorable staff events like Loungefest!
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 28000 - 35000 £ per year.
Join the Lounge family and earn up to £14 an hour! Plus, enjoy our fantastic benefits and grow your hospitality career with us!
The Good Stuff
- Hourly pay up to £14.00ph + tips
- We work hard to ensure you don't work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Hourly Paid in Suffolk employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Hourly Paid in Suffolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on an Assistant Manager position or can put in a good word for you.
✨Tip Number 2
Get social! Follow Lounge and other hospitality brands on social media. Engage with their posts and stay updated on job openings. It’s a great way to show your interest and get noticed!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with what Lounge is looking for. Show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Lounge family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager - Hourly Paid in Suffolk
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but a place where you can thrive and contribute.
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with what we’re looking for, like team management and customer service. This shows us that you’ve done your homework and are genuinely interested in joining our Lounge family.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our fantastic benefits right there!
How to prepare for a job interview at The Lounges
✨Know the Lounge Vibe
Before your interview, get a feel for the Lounge atmosphere. Visit one of their locations if you can, and soak in the environment. This will help you understand their culture and values, which you can then reflect in your answers.
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you’re not just looking for a job, but that you genuinely care about creating great experiences.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy shift or resolving customer complaints. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to share those stories.
✨Highlight Your Team Spirit
As an Assistant Manager, teamwork is key. Be prepared to discuss how you’ve motivated and engaged your team in the past. Share any strategies you’ve used to build rapport and trust among your colleagues, as this aligns with the Lounge's focus on team dynamics.