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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its vibrant atmosphere and community focus.
- Benefits: Enjoy overtime pay, 50% off food and drinks, paid breaks, and 28 days holiday.
- Why this job: Be part of a fun culture with exciting events like Loungefest and opportunities for personal growth.
- Qualifications: Experience as a General Manager or similar role in bars or restaurants is essential.
- Other info: Follow us on LinkedIn or social media to learn more about our unique workplace.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that\’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You\’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You\’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you\’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
#J-18808-Ljbffr
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes our lounges unique will help you align your management style with our culture, which is crucial for a General Manager role.
✨Tip Number 2
Network within the hospitality industry. Attend local events or connect with other professionals on platforms like LinkedIn to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Showcase your leadership skills in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams, improved customer satisfaction, and met KPIs during interviews.
✨Tip Number 4
Research current trends in the hospitality sector, especially around customer experience and team management. Being knowledgeable about industry trends can set you apart during discussions with us.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in restaurants or bars. Emphasise your leadership skills and any achievements related to team performance and customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your unique approach to management. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as managing KPIs, training staff, and understanding kitchen operations. Use concrete examples to demonstrate how you’ve applied these skills in past positions.
Show Enthusiasm for the Brand: Research the company and its values. In your application, convey your enthusiasm for their brand and culture. Mention any personal experiences with their venues that resonate with you, showing that you understand what makes them special.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to training, motivation, and conflict resolution.
✨Understand the Brand and Its Values
Familiarise yourself with the company's ethos and values before the interview. Demonstrating your understanding of what makes the Lounge special will show that you are aligned with their vision and can contribute positively to the culture.
✨Prepare for KPI Discussions
Since managing through KPIs is essential for this role, be ready to discuss how you've used KPIs in your previous positions. Bring examples of how you've made data-driven decisions to improve performance and customer satisfaction.
✨Engage with Customer Sentiment
Customer experience is at the heart of this role. Prepare to talk about how you've gathered and acted on customer feedback in the past. This could include strategies you've implemented to enhance service or resolve issues effectively.