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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a unique workplace with opportunities for personal development and exciting staff events.
- Qualifications: Experience as a General Manager or similar role in hospitality is essential.
- Other info: Follow us on LinkedIn or social media to learn more about our culture!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge's brand and values. Understanding what makes their lounges unique will help you align your management style with their expectations, showcasing how you can enhance their community atmosphere.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your experience with KPIs and customer satisfaction will demonstrate your capability to lead effectively.
✨Tip Number 4
Showcase your passion for the hospitality industry by staying updated on trends and innovations. Being knowledgeable about current practices can set you apart as a candidate who is not only qualified but also genuinely enthusiastic about the role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in bars or restaurants. Emphasise your leadership skills and any achievements related to team performance and customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your unique approach to management. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: Focus on key skills that align with the job description, such as managing KPIs, training staff, and understanding kitchen operations. Use bullet points for clarity and impact.
Showcase Your Personality: Since the role requires a 'super-brilliant' manager, let your personality shine through in your application. Share anecdotes that reflect your management style and how you create a positive work environment.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it aligns with creating a positive work environment.
✨Understand the Brand's Values
Familiarise yourself with the company's ethos and values. Be ready to discuss how you can embody these values in your management approach and how they resonate with your personal beliefs about customer service and team dynamics.
✨Prepare for KPI Discussions
Since managing through KPIs is essential for this role, come prepared with specific examples of how you've used KPIs to drive performance in previous roles. Discuss how you balance labour costs, stock management, and customer satisfaction.
✨Demonstrate Your Training Experience
Highlight your experience in training and recruiting staff. Be ready to share successful strategies you've implemented to develop front-of-house teams, as well as any insights into back-of-house operations that could enhance overall team performance.
