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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a unique environment with opportunities for personal development and career progression.
- Qualifications: Experience as a General Manager or similar role in bars or restaurants is essential.
- Other info: Follow us on LinkedIn or social media to learn more about our exciting culture!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge's brand and values. Understanding what makes their lounges unique will help you align your management style with their expectations, showcasing how you can enhance their community-focused environment.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with KPIs and team management in detail. Be ready to share specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
✨Tip Number 4
Showcase your understanding of both front and back of house operations. Highlighting your comprehensive knowledge will demonstrate that you can effectively manage all aspects of the lounge, ensuring a seamless experience for both staff and customers.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in restaurants, bars, or cafés. Emphasise your leadership skills and any achievements related to team performance and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique management style. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as KPI management, training and recruitment, and your understanding of kitchen operations. These are crucial for the General Manager role and will set you apart from other candidates.
Showcase Your Personality: Since the role involves creating a unique atmosphere in the Lounge, let your personality shine through in your application. Share your vision for what makes a great place to work and how you would contribute to the local community.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it aligns with creating a positive work environment.
✨Understand the Brand's Values
Familiarise yourself with the company's culture and values. Be ready to discuss how your personal management philosophy aligns with their mission to create an amazing experience for both staff and customers.
✨Demonstrate Financial Acumen
Since you'll be managing budgets and KPIs, brush up on your financial knowledge. Be prepared to discuss how you've previously managed costs, maximised profits, and made data-driven decisions in a hospitality setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios you might face as a General Manager, such as handling customer complaints or managing staff conflicts, and outline how you would approach these situations.
