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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a unique workplace with opportunities for personal development and exciting staff events.
- Qualifications: Experience as a General Manager or similar role in bars or restaurants is essential.
- Other info: Follow us on LinkedIn or social media to learn more about our culture!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge's brand and values. Understanding what makes them unique will help you align your management style with their expectations, showcasing that you're the right fit for their culture.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide insights into the company’s operations and expectations, giving you an edge during discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved customer satisfaction and team performance, as this will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends and challenges, particularly in the bar and restaurant sector. Demonstrating your knowledge of current market dynamics during your conversations will show that you're proactive and well-informed.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in bars or restaurants. Emphasise your leadership skills and any achievements related to team performance and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique management style. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as KPI management, training and recruitment, and your understanding of kitchen operations. These are crucial for the General Manager role and should be clearly articulated.
Showcase Your Personality: Since the role involves creating a unique atmosphere in the Lounge, let your personality shine through in your application. Share your vision for what makes a great lounge experience and how you would implement it.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others to achieve high standards.
✨Understand the Brand and Its Values
Familiarise yourself with the company's ethos and values. During the interview, demonstrate how your personal values align with theirs and how you can contribute to creating an amazing atmosphere in the Lounge.
✨Prepare for KPI Discussions
Be ready to discuss key performance indicators (KPIs) relevant to the role. Think about how you've used KPIs in previous roles to drive performance and make informed decisions, especially regarding labour and stock management.
✨Highlight Your Training Experience
Training and recruitment are vital parts of the General Manager role. Share specific examples of how you've successfully trained staff and built effective teams, emphasising your approach to developing talent within the organisation.
