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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers and staff.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy overtime pay, 50% staff discount, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a unique workplace with opportunities for personal development and exciting staff events.
- Qualifications: Experience as a General Manager or similar role in bars, restaurants, or cafés is essential.
- Other info: Follow us on LinkedIn or social media to learn more about our culture!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house; understanding what makes kitchen and kitchen teams click would be preferable.
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge's brand and values. Understanding their unique approach to hospitality will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the industry by connecting with current or former employees on LinkedIn. Engaging with them can provide insights into the company culture and may even lead to a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your leadership skills and ability to maintain high standards will set you apart.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry. Being knowledgeable about current practices and innovations can demonstrate your commitment to excellence and your readiness to lead.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in a bar or restaurant environment. Emphasise your leadership skills and any specific achievements that demonstrate your ability to meet KPIs and enhance customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your unique management style. Mention how you plan to create an amazing atmosphere in the Lounge and ensure every customer leaves happy. Use specific examples from your past roles to illustrate your points.
Showcase Your Leadership Experience: Highlight your experience in training and recruiting front of house teams. Discuss any successful initiatives you've implemented that improved team performance or customer service, as this will resonate well with the hiring team.
Research the Company Culture: Familiarise yourself with the company's values and culture by checking their social media and website. Reflect this understanding in your application to show that you are a good fit for their team and share their commitment to creating a unique and enjoyable environment.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others to achieve their best.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've used data to make informed decisions regarding labour, stock, and customer satisfaction in previous positions.
✨Demonstrate Customer Focus
The role requires ensuring every customer leaves happy. Think of specific instances where you've gone above and beyond for customers, and be prepared to share these stories during the interview.
✨Highlight Training and Development Experience
Since you'll be responsible for training and recruiting front-of-house teams, come equipped with examples of successful training programmes you've implemented. Discuss how you identify talent and foster growth within your team.
