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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its vibrant community atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a fun culture with exciting events like Loungefest and career progression opportunities.
- Qualifications: Experience in management roles within bars or restaurants is essential.
- Other info: Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram for more insights.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge's brand and values. Understanding their unique approach to hospitality will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the industry. Attend local hospitality events or connect with current employees on LinkedIn. Building relationships can give you insights into the company culture and potentially lead to a referral.
✨Tip Number 3
Prepare to discuss your experience with KPIs and team management in detail. Be ready to share specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
✨Tip Number 4
Showcase your passion for community engagement. Since the role involves creating a great atmosphere for the local community, think of ways you've previously contributed to community initiatives or how you plan to do so in this role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in bar or restaurant environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to meet KPIs and enhance customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your unique management style. Mention how you plan to create an amazing atmosphere in the Lounge and ensure every customer leaves happy. Use specific examples from your past experiences.
Showcase Your Leadership Experience: When detailing your previous roles, focus on your experience in training and recruiting staff. Highlight any successful initiatives you've implemented that improved team performance or customer service, as this aligns with the expectations of the General Manager role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management position.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to training, motivation, and conflict resolution.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you have used data to make informed decisions regarding labour, stock management, and customer satisfaction in previous positions.
✨Demonstrate Customer Focus
The role requires ensuring every customer leaves happy. Prepare to discuss strategies you've implemented to enhance customer experience and how you've handled feedback or complaints effectively.
✨Emphasise Your Adaptability
Every Lounge has its unique vibe. Be ready to talk about how you adapt your management style to fit different environments and how you plan to bring your own flair to the Lounge while maintaining brand standards.
