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For Companies At a Glance
- Tasks: Lead a vibrant team to create unforgettable experiences for our customers.
- Company: Join a fast-growing hospitality brand with a fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be at the forefront of a bustling environment and make a real impact.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their brilliant team.
✨Tip Number 2
Practice your pitch! Be ready to share your passion for hospitality and how your experience aligns with the role. We want to hear about your past successes and how you can bring that brilliance to the Lounge.
✨Tip Number 3
Show off your leadership skills! During the interview, highlight times when you've led a team or tackled challenges head-on. We love to see candidates who are self-motivated and thrive under pressure.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, growth opportunities, and what makes their lounges special. It’s a great way to demonstrate your enthusiasm and commitment to being part of the team.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate clarity and precision, so present your skills and experiences in a way that’s easy to read and understand.
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our Lounge. Highlight relevant experience and skills that match what we’re looking for in a Front of House Supervisor. This shows us you’re serious about joining our team and understand what makes us special.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at The Lounges
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the lounge you're applying to. Familiarise yourself with their menu, values, and what makes them special. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to motivate others and maintain high standards.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a difficult customer or manage a busy shift. Think through your responses beforehand, focusing on your problem-solving skills and how you keep the team on track.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're genuinely interested and helps you assess if it's the right fit for you.