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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its vibrant culture.
- Benefits: Enjoy overtime pay, staff discounts, and 28 days holiday pro rata.
- Other info: Exciting opportunities for personal growth and memorable staff events.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: Experience in management within bars or restaurants is essential.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
General Manager in Faversham employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Faversham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show up at local lounges and bars, even if you're not applying directly. Chat with the staff, get a feel for the vibe, and express your interest in working with them. This hands-on approach can make you stand out as a passionate candidate.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your unique management style aligns with their vision. Remember, they want someone who can lead their team to deliver those amazing shifts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace General Manager in Faversham
Some tips for your application 🫡
Show Your Unique Style: When you're writing your application, let your personality shine through! We want to see how you would bring your unique flair to the Lounge. Don't be afraid to share your management style and how it aligns with our high standards.
Highlight Relevant Experience: Make sure to showcase your experience in managing teams and delivering great customer service. We love seeing examples of how you've led successful shifts or improved team performance in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break things down!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Lounges
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the Lounge brand. Familiarise yourself with their values, menu offerings, and what makes them unique. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to discuss how you've successfully led teams in the past. Share specific examples of how you've motivated staff, handled conflicts, and created a positive work environment that aligns with the Lounge's ethos.
✨Prepare for KPI Discussions
Since managing through KPIs is key for this role, brush up on your knowledge of relevant metrics. Be prepared to discuss how you've used KPIs to drive performance and make informed decisions in previous roles. This will demonstrate your analytical skills and business acumen.
✨Engage with Customer Sentiment
Understanding customer sentiment is vital for ensuring every customer leaves happy. Think of examples where you've gathered feedback and made changes based on it. This shows that you value customer experience and are proactive in improving service.