At a Glance
- Tasks: Join our Front of House Team, making customers feel welcome and comfortable.
- Company: Be part of a vibrant lounge atmosphere with a focus on great service.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday.
- Why this job: Experience personal development in a fast-growing business with a fun culture.
- Qualifications: Bring your energy and passion for hospitality; we’ll teach you the rest!
- Other info: Follow us on LinkedIn or social media to learn more about our team.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them – and you\’ll be one of them. As a Front of House Team Member, you\’re a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there\’s someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You\’ll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring
- Bags of energy, your own personality – and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
#J-18808-Ljbffr
Bar and Waiting Team employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes Lounges special will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your personality! When you meet the team or during any informal chats, let your natural charm shine through. This role is all about making customers feel welcome, so being personable is key.
✨Tip Number 3
Prepare to discuss your previous experiences in hospitality. Think of specific examples where you've adapted your approach to different customer needs, as this will highlight your ability to read the room.
✨Tip Number 4
Engage with the Lounge community on social media. Follow them on LinkedIn and Instagram, and interact with their posts. This shows your genuine interest in the company and can help you stand out.
We think you need these skills to ace Bar and Waiting Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Bar and Waiting Team is looking for. Highlight your natural hospitality skills and adaptability in your application.
Tailor Your CV: Make sure your CV reflects your personality and energy. Include any relevant experience in hospitality or customer service, and emphasise your ability to connect with different types of customers.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality. Share specific examples of how you've made customers feel welcome in previous roles, and mention your enthusiasm for working in a team environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at The Lounges
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your natural charm shine through. This role is all about making customers feel welcome, so demonstrate your ability to connect with people.
✨Demonstrate Adaptability
The job requires you to read different customer situations and adapt your approach accordingly. Prepare examples from your past experiences where you've successfully adjusted your style to meet varying customer needs.
✨Highlight Teamwork Skills
Working well with management and your team is crucial. Share instances where you've collaborated effectively with others, showcasing your ability to contribute positively to a team environment.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as a busy shift or a difficult customer. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and customer service focus.