At a Glance
- Tasks: Join our Front of House Team, making customers feel welcome and adapting to their needs.
- Company: Be part of a vibrant lounge atmosphere where brilliant people create memorable experiences.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday pro rata.
- Other info: Follow us on LinkedIn or social media to learn more about our culture.
- Why this job: Experience personal growth in a fast-paced environment with exciting competitions and a fantastic staff party.
- Qualifications: Bring your energy and passion for hospitality; we’ll teach you the rest!
Lounges are pretty special places, and what makes them so special are the brilliant people who run them – and you\’ll be one of them. As a Front of House Team Member, you\’re a natural when it comes to making people feel welcome and comfortable.
You can read each customer. If there\’s someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You\’ll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring
- Bags of energy, your own personality – and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
#J-18808-Ljbffr
Bar and Waiting Team employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes us special will help you connect with our team and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Practice your customer service skills in various scenarios. Whether it's dealing with a quiet coffee drinker or a lively birthday group, being adaptable is key to impressing us during the interview.
✨Tip Number 3
Showcase your personality! We love individuals who bring their own flair to the team. Think about how you can express your unique style while still aligning with our welcoming atmosphere.
✨Tip Number 4
Network with current employees if possible. Engaging with our team on social media or in person can give you insights into our culture and help you stand out as a candidate who truly understands what we’re about.
We think you need these skills to ace Bar and Waiting Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Bar and Waiting Team is looking for. Highlight the key skills and attributes they value, such as communication skills and adaptability.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Use specific examples that demonstrate your ability to make customers feel welcome and comfortable.
Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention why you want to work with this particular company and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at The Lounges
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your natural charm shine through. This role is all about making customers feel welcome, so demonstrate your ability to connect with people.
✨Demonstrate Adaptability
The job requires you to read different customers and adapt your approach accordingly. Prepare examples from past experiences where you've successfully adjusted your style to meet varying customer needs, whether it's a quiet coffee or a lively celebration.
✨Highlight Your Communication Skills
Good communication is essential in hospitality. Be ready to discuss how you've built rapport with customers or worked effectively within a team. Use specific examples to illustrate your ability to engage and connect with others.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Share what excites you about working in a bar and waiting team, and why you believe great service is important. Your passion can set you apart from other candidates.