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For Companies At a Glance
- Tasks: Join our Front of House Team, making customers feel welcome and adapting to their needs.
- Company: Be part of a vibrant lounge atmosphere where brilliant people create memorable experiences.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday pro rata.
- Why this job: Experience personal growth in a fast-paced environment with exciting staff events and support.
- Qualifications: Bring your energy and passion for hospitality; we’ll teach you the rest!
- Other info: Follow us on LinkedIn or social media for more insights into our culture.
Overview
The Lounges
Bar and Waiting Team at Tynemouth, Tyne and Wear — Permanent, Full-time position. As a Front of House Team Member, you’ll be natural at making people feel welcome and comfortable, able to read each customer and adapt your style for quiet coffee moments or group celebrations with cocktails, tapas and good times. You’ll work with management and the team, delivering shifts to ensure every customer leaves happy.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring
- Bags of energy, your own personality – and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
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Bar and Waiting Team employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes us special will help you connect with our team and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Practice your customer service skills in various scenarios. Whether it's dealing with a quiet coffee drinker or a lively birthday group, being able to demonstrate your adaptability during an informal chat can really set you apart.
✨Tip Number 3
Engage with our social media platforms like LinkedIn, TikTok, and Instagram. This not only gives you insight into our culture but also shows your enthusiasm for the role when you mention specific posts or events during your conversation.
✨Tip Number 4
Be prepared to discuss your personal experiences in hospitality. Share stories that highlight your energy, communication skills, and ability to overcome challenges, as these are key traits we value in our team members.
We think you need these skills to ace Bar and Waiting Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Bar and Waiting Team is looking for. Highlight the key skills and attributes they value, such as communication skills and adaptability.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Use specific examples that demonstrate your ability to make customers feel welcome and comfortable.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention how you can adapt your approach to different customer needs, as highlighted in the job description.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at The Lounges
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your natural charm shine through. This role is all about making customers feel welcome, so demonstrate your ability to connect with people.
✨Demonstrate Adaptability
The job requires you to read different customers and adapt your approach accordingly. Prepare examples from your past experiences where you've successfully adjusted your style to meet varying customer needs. This will show your potential employer that you can handle diverse situations.
✨Highlight Your Communication Skills
Good communication is essential in hospitality. Be ready to discuss how you've built rapport with customers or worked effectively within a team. Use specific examples to illustrate your points, as this will help convey your skills more convincingly.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Share what excites you about working in a bar and waiting team, and why you believe customer satisfaction is important. This passion can set you apart from other candidates.