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- Tasks: Join our Front of House Team, making customers feel welcome and adapting to their needs.
- Company: Be part of a vibrant lounge culture that values its team and customers alike.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Experience personal growth in a fast-paced environment with exciting competitions and a fantastic staff party.
- Qualifications: Bring your energy and passion for hospitality; we’ll teach you the rest!
- Other info: Follow us on LinkedIn or social media for more insights into our culture.
Bar and Waiting Team
Company: The Lounges
Location: Tewkesbury, Gloucestershire, United Kingdom
Date Posted: 2025-12-01T03:56:44Z
Valid Through: 2026-03-01T03:56:44Z
Employment Type: PART_TIME
Salary: N/A-N/A N/A per N/A
Description
Lounges are pretty special places, and what makes them so special are the brilliant people who run them – and you\’ll be one of them. As a Front of House Team Member, you\’re a natural when it comes to making people feel welcome and comfortable.
You can read each customer. If there\’s someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You\’ll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring
- Bags of energy, your own personality – and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
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Bar and Waiting Team employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team
✨Tip Number 1
Familiarise yourself with our brands - Lounge, Cosy Club, and Brightside. Understanding the unique vibe and offerings of each will help you connect with our team and show your enthusiasm during any conversations.
✨Tip Number 2
Engage with us on social media! Follow our accounts on LinkedIn, TikTok, and Instagram to get a feel for our culture and values. This will not only give you insights but also provide great talking points when you meet us.
✨Tip Number 3
Showcase your personality during any interactions. We value authenticity and want to see how you can bring your unique energy to our team. Be yourself and let your passion for hospitality shine through!
✨Tip Number 4
Prepare to discuss how you handle different customer scenarios. Think of examples where you've adapted your approach to meet diverse needs, as this aligns perfectly with our focus on creating a welcoming atmosphere for all.
We think you need these skills to ace Bar and Waiting Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Bar and Waiting Team member. Highlight your customer service skills and adaptability in your application.
Showcase Your Personality: Since the role requires a natural talent for hospitality, make sure to let your personality shine through in your CV and cover letter. Use a friendly tone and share any relevant experiences that demonstrate your passion for making customers feel welcome.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your communication skills, ability to work under pressure, and any previous experience in hospitality or customer service.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention specific aspects of the company culture that resonate with you, such as their focus on team spirit and personal development.
How to prepare for a job interview at The Lounges
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your natural charm shine through. This role is all about making customers feel welcome, so demonstrate your ability to connect with people.
✨Demonstrate Adaptability
The job requires you to read different customers and adapt your approach accordingly. Prepare examples from past experiences where you've successfully adjusted your style to meet varying customer needs, whether it's a quiet coffee or a lively celebration.
✨Highlight Your Communication Skills
Good communication is essential in hospitality. Be ready to discuss how you've built rapport with customers or worked effectively within a team. Use specific examples to illustrate your ability to engage and connect with others.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Share what excites you about working in a bar and waiting team, and why you believe excellent service is important. Your passion can set you apart from other candidates.
