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- Tasks: Deliver outstanding customer service and support in a team environment.
- Company: A leading building society with a focus on customer experience.
- Benefits: Flexible working hours, 25 days holiday, and a pension scheme.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Experience in financial services is a plus, but not essential.
- Other info: Part-time hybrid role with great work-life balance.
The predicted salary is between 13000 - 16000 £ per year.
A leading building society seeks an experienced and confident individual for a part-time role in Loughborough/Anstey Branch. The role emphasizes providing exceptional customer service while working in a team-focused environment. Prior experience in financial services is advantageous but not necessary.
Benefits include:
- Flexible working options
- 25 days holiday
- Pension scheme
Applications close on 20th March 2026.
Branch Customer Experience Advisor – Hybrid (Part-Time) in Loughborough employer: The Loughborough Building Society
Contact Detail:
The Loughborough Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Experience Advisor – Hybrid (Part-Time) in Loughborough
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. We want you to shine!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Branch Customer Experience Advisor – Hybrid (Part-Time) in Loughborough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service, even if it's not in financial services. We want to see how you can bring your skills to our team and create exceptional experiences for our customers.
Tailor Your Application: Take a moment to customise your application for the Branch Customer Experience Advisor role. Use keywords from the job description to show us that you understand what we're looking for and how you fit into our team.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and why you’re excited about this opportunity with us.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at The Loughborough Building Society
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially in a financial context. Be ready to share examples of how you've handled customer queries or complaints in the past, even if it's from a different industry.
✨Show Your Team Spirit
Since this role is team-focused, think of instances where you've collaborated with others to achieve a goal. Highlight your ability to work well within a team and how you contribute to a positive work environment.
✨Research the Building Society
Familiarise yourself with the building society's values, mission, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer service or how they support their employees' development. It shows you're engaged and keen to learn more.