Community Support Worker

Community Support Worker

Peterborough Full-Time 21000 - 29000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in managing their lives and promote their wellbeing.
  • Company: Join Longhurst Group, a leading housing provider dedicated to improving lives across the Midlands & East of England.
  • Benefits: Enjoy up to 26 days annual leave, life cover, health care cash plan, and personal development opportunities.
  • Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
  • Qualifications: Experience in support roles is ideal, but we're open to passionate candidates eager to learn.
  • Other info: Work 37 hours a week on a rolling rota, with a focus on inclusivity and diversity.

The predicted salary is between 21000 - 29000 ÂŁ per year.

Community Support Worker Up to ÂŁ26,405.93 per annum Peterborough Permanent, Full Time Are you someone with an interest in developing a care and support career within an organisation committed to improving lives? Are you motivated to positively impact an individual’s life? If so, our Community Support Worker role could be the perfect job for you… Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our team at Peterborough HRS are critical to ensuring our customers can live fulfilled and independent lives. As a Community Support Worker at Longhurst Group, you will help deliver excellent Support Services which are both individualised and customer-led, promoting the wellbeing and support for our service users. Further key responsibilities are listed below: * Updating and maintaining records, as well as reporting and documenting any issues. * Ensure that individuals are supported in understanding and managing their licenses, maximizing their income, paying their rent and utilities, reporting repairs, and using available facilities. * Maintain and respect all peoples’ choices, privacy, confidentiality, dignity, and independence, treating them as individuals. * In order to be successful in application for our Community Support Worker role, you will ideally have worked in a similar role supporting individuals, although we’re open to candidates who’re interested in pursuing a new career within a Supported Housing environment. Having some knowledge and understanding of homelessness and the issues around it would be beneficial. You’ll be comfortable in challenging negative beliefs and provide positive behaviour support, and always demonstrate a supportive and caring nature. It’s crucial to display good communication and listening skills, with a strong ability to provide advice to help our customers. Our Community Support Worker role is based at our Peterborough HRS Service. We are seeking an applicant to work 37 hours per week on a rolling rota, Monday through to Sunday between 08.00-22.00. This is a hugely exciting time to join Longhurst Group – not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Community Support Worker opportunity will help to improve the lives of adults who are homeless, whilst providing you with the opportunity to develop your career within Supported Housing. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry. What you receive from us: * Up to 26 days annual leave (Pro rata based on contracted hours) * Life Cover of three times your annual salary (as part of pension scheme membership) * Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine * Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards * Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing * Free Eye Tests * Free flu vaccinations * Investment in your personal development through our extensive learning and development opportunities * Professional subscription for membership fees relating to your role, paid for by us * Family friendly, carers leave plus other paid leave * Long Service Awards * Carers Networking Group and resources to support Unpaid Carers How to apply Please click “apply” today to upload your CV detailing your employment history. Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early. We do not require recruitment agency support at this time – all speculative CV’s will be treated as a direct application. Vetting Requirements The important things – We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature). Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check. Equal Opportunities As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group. Our company Longhurst Group is one of the leading housing groups in the Midlands and East of England, providing more than 24,000 homes and a wide range of care and support services. With a team of 1,300 colleagues guided by our shared values, our vision is to improve the lives of our customers and our colleagues and to enhance the communities we serve. We do this by focusing on two clear themes of work: Health and wellbeing and economic resilience

Community Support Worker employer: The Longhurst Group

Longhurst Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Peterborough. As a Community Support Worker, you will not only have the opportunity to make a meaningful impact on the lives of individuals facing homelessness but also benefit from extensive professional development, generous leave policies, and a commitment to employee wellbeing. Join us in our mission to enhance communities while enjoying a rewarding career with ample growth opportunities.
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Contact Detail:

The Longhurst Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Support Worker

✨Tip Number 1

Familiarize yourself with the specific challenges faced by individuals experiencing homelessness. Understanding these issues will not only help you connect better with potential clients but also demonstrate your commitment to making a positive impact in their lives.

✨Tip Number 2

Highlight any previous experience in care or support roles, even if they are not directly related to housing. This can include volunteer work or informal caregiving, as it shows your dedication to helping others and your ability to handle sensitive situations.

✨Tip Number 3

Prepare to discuss your communication skills during the interview. Being able to effectively listen and provide advice is crucial in this role, so think of examples where you've successfully supported someone through a difficult situation.

✨Tip Number 4

Research Longhurst Group's values and mission. Showing that you align with their commitment to enhancing communities and improving lives will make a strong impression and demonstrate your genuine interest in the position.

We think you need these skills to ace Community Support Worker

Empathy and Compassion
Strong Communication Skills
Active Listening
Problem-Solving Skills
Understanding of Homelessness Issues
Ability to Maintain Confidentiality
Record Keeping and Documentation
Customer Service Orientation
Teamwork and Collaboration
Adaptability and Flexibility
Conflict Resolution Skills
Knowledge of Support Services
Time Management
Positive Behavior Support Techniques

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in care and support roles. Emphasize any previous work with individuals facing homelessness or similar challenges, as well as your communication and listening skills.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for helping others and your motivation to make a positive impact. Mention specific examples from your past experiences that demonstrate your supportive nature and ability to handle challenging situations.

Highlight Relevant Skills: In your application, clearly outline skills that are crucial for the Community Support Worker role, such as empathy, problem-solving, and the ability to maintain confidentiality. Show how these skills will help you succeed in supporting service users.

Follow Application Instructions: Ensure you follow the application instructions carefully. Upload your CV as requested and double-check for any additional documents that may be required. Pay attention to deadlines and submit your application promptly.

How to prepare for a job interview at The Longhurst Group

✨Show Your Passion for Community Support

Make sure to express your genuine interest in helping individuals improve their lives. Share any relevant experiences or motivations that drive you to work in community support, as this will resonate with the interviewers.

✨Demonstrate Your Communication Skills

Since good communication is crucial for a Community Support Worker, prepare examples of how you've effectively communicated with clients or colleagues in the past. Highlight your ability to listen actively and provide clear advice.

✨Understand the Challenges of Homelessness

Familiarize yourself with the issues surrounding homelessness and the support services available. Being knowledgeable about these topics will show your commitment to the role and your readiness to tackle challenges head-on.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to provide support or make tough decisions, and be ready to discuss how you approached those situations.

Community Support Worker
The Longhurst Group
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  • Community Support Worker

    Peterborough
    Full-Time
    21000 - 29000 ÂŁ / year (est.)

    Application deadline: 2027-01-17

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    The Longhurst Group

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