Housekeeping Supervisor in London

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition . A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors . Situated in the heart of Leicester Square, where the four corners of the city meet . We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards . Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel .

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .

We are currently recruiting for a Housekeeping Supervisor to join the team at The Londoner, our 5 Star Super Boutique Hotel

Overview:

• An amazing opportunity to join the team in Housekeeping at The Londoner Hotel as a Housekeeping Supervisor. This role comes with excellent training and fast track career progression.

• A s a Housekeeping Supervisor you will be responsible for supervising the housekeeping team , ensuring standards are maintained and delivered at all times within both rooms and public areas.

• You will provide clear feedback to Room Attendants and House Stewards if there areas are not up to the required standards and will provide training where necessary.

• You will be responsible for providing training to al new starters, ensuring that that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required.

• You will ensure a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.

About You:

• Previous housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation.

• The ability to lead, train, coach and develop a team.

• Demonstrates excellent attention to detail and customer service skills.

• Is able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many.

• Understands the importance of teamwork and works collaboratively with other departments.

Company Benefits Package:

• Competitive salary

• 28 days Holiday per annum including Bank Holidays increasing with long service

• Complimentary hot meals, salad bar and unlimited beverages provided daily

• R ecommend a Friend Scheme of up to £500 per friend recommended.

• Annual complimentary night stays within our hotels

• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

• Access to a discount platform for all of the most popular stores and outlets

• Auto enrolment into our company pension scheme

• Regular social events across all hotels

• Annual company recognition events held in January each year

• Wellbeing champions across all of our hotels

• Access to our company doctor for medical appointments and occupational health support

• Access for all hosts to our online learning platform Edwardian Academy

• Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.